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“Went to Stanford Med as I felt a lump behind my neck: A TICK; icky poo. Doctor removed tick and put in a container suggesting that I look on line for a tick testing facility as Stanford does not offer such a service. When I went on line I realized there are oh so many choices. Even though ECO Lab is across the Country I chose it after reading about the Lab, its founder, and services. I was delighted I did for I got the results on Thursday after mailing the tick on Monday. Karen Weeks, (founder?) called me as well as emailed results: She is delightful. I HIGHLY recommend ECO Laboratory. Karen is professional, informative, reassuring, andeducated me.”
9AM - 3PM
130 2nd Ave, Waltham
Medical Labs
“The people are very nice and helpful. However the way they communicate with patients meaning the means only by phone is a little difficult. I wish they would allow for messages through the app.”
“Staff was pleasant and helpful to those that needed it in waiting room. I was seen a few minutes early and Tech was excellent. Will use this location in the future.”
“This location is easily accessible from either 95 or Boston Post Road/Route 20. The building they are located in has a designated free parking lot, handicapped accessible parking, automated doors, elevators, and stairs so there are no impediments. The building is next to Children's Hospital and the office is located on the third floor and has a small waiting room. **It is required to have an appointment, even if you are only dropping off samples for testing.** If you are a walk-in, there is no guarantee you will be seen. The sign on the exterior of their door states the same.
Appointments can be made on their website. If you create an account with them, you can view lab results, make payments, and confirm electronic referrals from providers. To check in at their office, there is an automated kiosk where you will scan your appointment QR code, form of ID, and insurance card. The process is smooth and efficient and you can indicate if you are waiting in the office or will be somewhere else.
The technicians are friendly and confirm all information before drawing samples. In the past, they have taken a payment authorization but this has not happened on recent visits. The authorization was not explained clearly and when I received a bill, I needed to verify the funds were never deducted from my account. At least now, there is only the bill depending if a test is not covered by insurance and easily paid through one's account. I appreciate their help with my healthcare needs since they make it a painless experience.”
“I had no issues making an appointment online ahead of time. I came in on a Monday morning and was seen and released within 15 min. The staff were helpful and professional.”
Medical Labs
Medical Labs
Medical Labs
Medical Labs
Medical Labs
Medical Labs
Medical Labs
“Aerodiagnostics provided quick results on my kit! Using the kit at home was easy and straightforward. I would definitely recommend this company to anyone who is struggling with dairy!”