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10AM - 6PM
191 Sudbury Rd, Concord
Electronics
“The crew showed up well before the latest estimated time. The removal and install were both done professionally. No fuss, no messes. I'm glad I skipped the big box store!”
“I have known Jay through 6 I Phones. His service has been consistently great. Always available for assistance. You can’t do better than to purchase a product from Jay.”
“Excellent product knowledge. Extremely capable on an iPhone. Talks to you not at you. Does not talk over your head. Pleasant conversationalist. Head and shoulders over the atypical moron you tend to run into. Don’t let this one get away!!!!??”
“I will not go to any other Verizon location. Littleton on Great road is excellent! The staff here know their stuff when it comes to phones! ELIZABETH, MIKE, KEEGAN, BRANDON, RYAN, ETC! Thank you for making this transition for us so easy!”
“I had a great experience. My new laptop was a lemon, stopped charging in a few weeks. They replaced it and I left with a new machine. The people there where nice, friendly, and helpful.”
“Excellent customer service by Mike and Ledi!
I needed to port my number from AT&T to T-Mobile, and Ledi very patiently helped me navigate the unfriendly AT&T system to get the necessary details. His knowledge of the services and devices is incredible. He spent almost 4 hours assisting us with the porting process, setting up new devices, and transferring data from the old phone to the new device. What would have been a very tiring experience was made pleasant thanks to Ledi's expertise and skill.”
“Tyrell took care of my wife as if she were his mother. When she called corporate, they said there were no discounts. Tyrell found some and upgraded her phone as well! Great service! Ask for him or Alijah!”
“Samantha was EXTREMELY helpful to me in multiple different ways. She helped me change my plan to the one I wanted and helped my apply for ACP to reduce my phone bill. She was very professional and kind. She went above and beyond to do everything she could to help me. I was extremely satisfied with her service and I think she is a wonderful person and hard good worker. She even stayed past closing time to finish helping me with everything. She is 10/10 employee and I think she should get a raise and a promotion! She was so wonderful and helpful I cannot say enough good things about her. Thank you Samantha!!!! You are the best metro employee I have ever met!!!”
“These people have fixed our iPhones & iPads several times over the years with great results every time. This is also our favorite place to get screen protectors & cases.”
“A big thanks to Fran at Electronics Plus! He found and ordered me the replacement battery for my old GE wireless land line phone! If he doesn't have it in the store-he get's it in quickly! Many thanks!”
10AM - 7PM
85 River St, Waltham
Electronics
“Best service I have ever received in all my years of being a cell phone user the young lady and gentleman that worked there very professional and know their jobs very well they have helped me out of mini jams”
10AM - 7PM
333 Moody St, Waltham
Electronics
“I love coming into the store, Fernanda is the best at her job. Very welcoming and always knows how to work with the customer to make the best choice. I always come out smiling because i feel satisfied with the service!! God bless”
“Excellent store. The associates are always so friendly here and very knowledgeable. They are helpful and take the time to answer your questions. If you need to buy a phone this is your store great staff great service”
11AM - 7PM
899 Main St, Waltham
Electronics
“I have some older equipment than needed checking over and servicing. I shipped it to Goodwins and Jim Fuller took extremally good care of me. Checking the components and only replacing those that were out of spec. Jim and the team really know their stuff and know how to take care of customers.”
“Swapped to Verizon from TMobile. I wasn't fully prepared. The dude was very patient. My apologies, I forgot his name. (I'll have to check my receipts and edit the review.) Got everything figured out. Gave great advice for the new phone, plan, and peripherals. Perfect service.”
Open 24 hours
1224 Main St, West Concord
Electronics
“Good to be in there and shop. Right on the Fitchburg line “MBTA”.Also right on the BFRT “Bruce freedom rail trail”. Has the reward app and membership and it pays good stuff. The only downside to this place that it’s a small shop.There’s one of these in Dennis that was too big for the average middlesex citizen. It’s not far from route 2 and right on route 62.”
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
“I just wanted to say how wonderful the iRobot company I was having a problem with my IRobot I sent it back to them they were unable to fix it they sent me a brand new one I had the brand new one super fast I would highly recommend they stand by there product Thank you IRobot very satisfied customer”
Open 24 hours
314 Boston Rd, Billerica
Electronics
Open 24 hours
5 Waltham St, Maynard
Electronics
“Love this 7-Eleven/Dunkin' donuts.Although they are open 24 hours ...there was a sign in the window saying due to staffing shortage, the store will be closed 11pm to 4am daily. Hopefully they'll find staffing soon”
“Very good experience of visiting this store. Jack, provided professional assisted and fix my issues. He switching different techniques to solve the problem. I really appreciated. I am strongly recommended this store.”
“Huge thanks to Christen Martinez for helping me and my mother for changing the name on my T-Mobile account and upgrading me to the Google Pixel 7a. You guys are awesome.-Jack Dunk”
“One of the best customer service experiences I’ve ever had at any Best Buy location. Longtime Best Buy customer and couldn’t be more thankful for the manager, Alan and all of his time, professionalism and courteousness. He helped resolve an issue I had with a previous purchase . Thank you so much Alan and the Best Buy team in Burlington for all your help!”
6AM - 12AM
131 Lexington St, Waltham
Electronics
“Super clean store & friendly staff. Always have poppi’s in stock which is a double plus. The drink selection is out of this world, I always have a ton of options!! This is the best 7-11 I’ve ever been too.”
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“Ricky, aka Ricardo, was so nice, extremely professional, and knew his stuff. He helped me with my phone problem. Very grateful he was in the Concord, MA store today.”