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September 2023 by Karen K.
I can not say enough good things about this company. I told them what I needed and they helped me pick everything out and then Ron Tompkins (very) patiently cut ALL of it to size for me Well come to find out I measured it all wrong and it ALL needed to be recut and plained, so I went back the next day and Ron graciously fixed it ALL for me. He was very helpful, everyone there was!! I highly recommend using them.
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August 2023 by Tony G.
The woman in a black hoodie at the lumber yard this afternoon was borderline rude. Walked in and waited my turn. Looked towards me and looked back at her sidekick, tittered and said "Do you see anything? I don't see anything!" and they both laughed. She was rude and unprofessional as I sought her help asking for a piece of wood for my decking. When it came to payment not a word was exchanged or said but as I already had her figured out that is not shocking. On the way out her accomplice checked my receipt and asked if I had anything else which is a stupid question as I had already paid why would I have anything else? . I'm down the road from them but Lowes and Home Depot is where my money would be spent going forward.
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August 2023 by Kayla Eldridge
Excellent customer service. Quick and easy process when it comes to placing and fulfilling orders. Our company has dealt with Dan True on multiple occasions- he has always been great in regards to handling multiple orders simultaneously and answering all of our questions in a timely manner.Hingham Lumber is definitely among the best in the South Shore on both sides of coordination and product selection.
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June 2023 by norm macGiver
It is not so easy to find where you post a retail your propane tanks
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June 2023 by Ann-Marie Martin
Wonderful selection and helpful staff
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May 2023 by Mark Andrews
Be sure to have a competent person present for delivery. A $7000. Wood delivery was left in my gravel driveway buried up to 5 sheets of 4X8 into my gravel and left it. And we're getting rain this weekend. They won't address it until Monday after the rains.
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May 2023 by Ozzy Simoes
I don’t live in the area but was doing a job for a client close by and it was good to have a local ace five minutes down the street, as opposed to a box store 25 minutes away.
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May 2023 by John Black
Poor communication and the vanity we bought came with drawers that were not flush. They told me to fix it would be $300. Go elsewhere.
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April 2023 by Robin R.
I fully trust Hingham Lumber!!! Knowledgeable patient and there to explain anything for those less knowledgeable. Great place for referrals...found great contractors through them. So check them out... best I've found on the South Shore!!!
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March 2023 by Carol King
Hingham Lumber Company is a pleasure to shop. Plenty of well informed staff who are very nice as well.
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February 2023 by sharon n.
Thank you for your response, Tom.The bottom line is the door was obviously not installed properly. The visits from your guys was a band aid. One visit they put a strip on bottom to correct the misalignment and the second visit tightened the pneumatic pump. I don't mind the fee, however if your door /window manager had been more professional and less sarcastic , it would have gone a long way.
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January 2023 by Craig Rating
Best service staff and lumber quality in the immediate area. 30 day return policy and 10% restock charge on everything is a bit antiquated these days...and NO REFUND all on ordered items...NOT just custom ordered. I'll still buy small items and ACE sale products here for convenience...But will unfortunately have to go with the big box places for moderately priced and expensive items.
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October 2022 by Mary Diamond-Kissiday
As always, very helpful in the paint department. All staff were very friendly and helpful.
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October 2022 by Rick Kirkendall
Every stick of wood and all building materials purchased there to build our home 20 years ago. Service and selection does NOT get better than Hingham Lumber..
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September 2022 by Stephanie W.
We have always been fans of Hingham Lumber..that is until now. In the past twenty years we have purchased three kitchens in three different homes from them; in addition to many windows, doors, and other items. They have always been easy to work with and the customer service has been great..until now. Now the paint on our third kitchen is bubbling, peeling and cracking-which has a lifetime warranty. We have called, emailed and gone into the store and have received absolutely no response. Dave Ross, in their kitchen department has repeatedly promised to send a rep from Medallion out to our home, but has not..this has been going on since FEBRUARY..it is now September and still nothing. After sending pictures and waiting for a response from him for weeks..we emailed him and he said from the photos there is damage from water/cleaning and is not covered..this email was sent back literally within a minute after asking him to either send a rep out or we will bring the fronts of the cabinets in..When we went in there even one of the female kitchen reps looked at the pictures and stated this is obviously a problem with the paint/company..the defects are different..some are peeling, some are bubbling and some are cracking..so disgusted with his this has been handled..and will unfortunately be taking our business elsewhere..they no longer have the great customer service we were accustomed to throughout the years.