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October 2023 by James Hosie
Many thanks to Mark and his Cohasset Jewelers team for their help in securing a beautiful diamond tennis bracelet for my wife’s birthday. Mark has helped us with our jewelry needs for 20+ years. He’s very patient - taking time to understand our needs and my wife’s preferences, then using his knowledge and experience to recommend various options at different price points. We appreciate his honest advice and no pressure sales approach. We’ll always return to Cohasset Jewelers for our precious jewelry needs!
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October 2023 by Rich B
I’ve purchased watches, diamonds/rings, sunglasses and necklaces. Always received outstanding customer service from Mark and his staff. Definitely my go to Jewelers.
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October 2023 by G MacDonald
It’s been some time since I have been in, but my family trusts Mark and the CJ staff with our jewelry needs. Highly recommended. ⭐️⭐️⭐️⭐️⭐️
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October 2023 by MJ Fryer
Warm and welcoming, we love this gem of a jewelry store in Cohasset. Always honest and helpful, Allyson, in particular, is wonderful to work with and knows her customers and their tastes quite well. We had my engagement ring main stone reset with two bullet diamonds on either side and I just love it. Overall, a great place with beautiful inventory and a knowledgeable staff who make any visit always a true pleasure. Whether it's a replacement battery for our watches or wanting to find that perfect gift for that special gift, Cohasset Jewelers always delivers.
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October 2023 by Scott Kudlacik
The team at Cohasset Jewelers is incredibly knowledgeable but also patient in ensuring that their clients pick the perfect piece regardless of the occasion. Their selection is broad and impressive while the quality of their inventory is unmatched. Cohasset Jewelers is my first and only stop for gifts when I have a special occasion to celebrate.
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October 2023 by James Heller
Mark and his entire team a Cohasset Jewelers always provide exceptional personal service, whether it’s just a simple watch repair or the purchase of fine jewelry. Mark’s knowledge and integrity is what sets him apart from all the rest.
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October 2023 by Sher H.
Cohasset Jewelers helped our family turn an old diamond ring with many flaws into an heirloom for the next generation. A "well loved" ring with Missing small diamonds, broken prongs and a flawed setting was turned into a beautiful piece for a granddaughter to enjoy for many years. The family barely recognized the finish piece. Thank you so very much.
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September 2023 by Sam Z.
What a great experience we had at Cohasset Jewelers. I was looking for a new engagement ring and Allison and Mark, the owner, went above and beyond to get us exactly what we were looking for. They were extremely knowledgeable about diamonds and jewelry and did a fantastic job getting a great diamond, designing my new ring, making my old diamond into a necklace and they were even able to come up with good fix for a faulty bracelet we had gotten from another place. They really took care of us and did it all for a very fair price. Strongly recommend!
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August 2023 by Chris Woods
Cohasset Jewelers is top-notch in all aspects, whether it be for watch battery replacement, ring repairs, rebuilds and sizing, or to shop for an exquisite gift. Mark, Don, and all the staff make shopping there a pleasure! They have the experience and know-how to take care of all your jewelry needs, and are most gracious with their customer service. Highly recommend this business!
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April 2023 by Mary M.
I went to Cohasset jewelers to purchase a solid gold charm to be engraved with 3 initials to put on a gold chain. A special gift for my niece. When I went to pick it up I noticed 2 scratches down the front of the charm below the initials, one deeper than the other. They took the charm back to polish it, no apologies from them. I go in the next day and they hand me the charm and the deeper scratch is still there. They told me the charm is fragile and they couldn't get it out, and this sometimes happens when you get items engraved! I told them that was not acceptable and the woman behind the counter grabs it and takes it in the back, with me calling her to come back out. There was no discussion on what was acceptable. Then the owner comes out saying, "We got it out, looks great!" The woman comes back out, hands it to me, and one side is thinner than the other, and the edge bevel is different, one side to the other. I would have rather kept the scratch. They clearly were not planning on doing it over even though they have ruined it. I took the necklace, and as I left, the woman says "sorry", as if there is nothing they could do, such as replace it. It may have been a very unimportant sale dollar wise to them, but this was a very important sentimental piece to me. As soon as they saw they couldn't remove the evident scratch that they caused, without damaging the pendant, they should have offered to redo it.
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January 2023 by Melissa Boynton
My ex-husband and I have been customers of Mark for over 30 years. My very first diamond anything came from Cohasset jewelers. I write this review with great trepidation. I even offered Mark a chance to apologize before writing this. He declined, noting that he would rather respond to my review. See below…I have five pieces of jewelry that have been purchased over the years at Cohasset Jewelers. All precious to me and of the highest quality for our budget. Two diamond earrings sets, a bracelet, a watch, and a bracelet. Today I went in for a bracelet, resize and clasp repair At the same time I had my aquamarine and diamond earrings checked for safety. He took the bracelet and basically said I had worn it out. He showed me the where on the pins around the diamonds and proclaimed”you should not have worn it everyday.” He then measured it and said it was stretched over 1.75” I had thought my wrist had gotten smaller and had hoped to have it resized as well as have the clasps replaced. I expected to pay for a repair.I was surprised that he would make any sort of judgment on my wear of a piece of jewelry, but said fine let’s move forward and discuss how to fix it. He eventually said for $400 to 600 he could replace the clasp, but this was after being lambasted for wearing it every day. I in fact hadn’t worn it in years because it was obviously not a secure clasp, and it also had diamonds.I finally made the recommended action that he melt down the extra inch and a half of chain from stretching and use that to mitigate the cost of the clasp a bit. He bristled and said I was “too hard”on my jewelry by “wearing it everyday.” I scolded him for making an issue of how often a customer wears jewelry. I told him that was truly not his business. I even tried to make light of it by laughing and commenting, some people use their fine China and silver everyday.I left and will not be back. King’s next door replaced my watch battery. They were MORE than happy to repair “Marks’s obviously overworn jewelry.” Upon leaving I made the comment to Mark that arrogant people put themselves on billboards instead of their beautiful work. You just proved yourself! Finally managed to say what is needed in the moment. It is important that he understands what quality customer service means.
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September 2022 by Tracy H.
I needed surgery in March 2022 and had to have my diamond wedding band cut off. A relative recommended Cohasset Jewelers to repair my band, and resize and check the prongs of my engagement ring. At first I was taken aback when they said that the band was beyond repair and that there were original design flaws and twenty years of wear & tear in my engagement ring. Don ended up making me a brand new engagement ring using my original stones and then suggested & made a band to complement it. The end result is spectacular!! Don knows his jewelry, is super professional and a genuinely nice guy to deal with. The rings took a bit of time and cost more than we anticipated but they are gorgeous! We are so pleased!!!
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August 2022 by Andy Hu
I had a great first experience with Diane and Mark the owner. The item I was looking for was not something they typically carry but they were able to order it and have it in a couple of days! Will definitely come back for future purchases based on the excellent service and great experience I've received.
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July 2022 by Tim Davis
One word: insane! My wife’s wedding/engagement ring upgrade was so good. I can’t believe what we got. We are so happy with the product, service and personal attention we received from Mark and his team. I am a Raving Fan!
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July 2022 by Donna Farrell
Not treated very professionally for a watch battery. Watch left for 3 days and not touched. Treated rudely when I got it. Won't return. Answer from owner incorrect. They had my watch for 3 days. I went to pick it up as it was never done. They very rudely put the battery in the watch. At least tell a truthful response. You said it would take 24 hours. You had 3 days and said it still couldnt be ready. Unacceptable
