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“Every time I have come in they have been so pleasant. I come in for the dog wash and then stroll around the store. There is a lot more there than you would think. One day I'll need to go back without my reactive dog so I can shop.”
“Great selection at fair prices also outstanding customer service from the entire staff. Extremely helpful, very knowledgeable and professional. If you're in need of any landscape supplies shop at Powell's!”
“By far the best place around. They are honest professional, and very helpful. Also, very customer service oriented and you can honestly trust them with your equipment. They’ll fix it right and if something happens that usually doesn’t, they’ll make it right every time. I will never go anyplace else. My generator is now running like a top. I First went to Schofield because I hadn’t used my generator in four or five years. They did an amazing job It back to where it originally was.P. Perry”
“I called last minute ( 3 days ahead) to get 7 large tables for our local Tag Sale. They were fairly priced and they dropped off and picked up-- also they were happy to call me a half hour ahead since it was not at my house. Their prices were 15% less than the 2 others companies I called in the next town...AllStar's crew was pleasant and helpful. Very pleased.”
“Monnick is truly wonderful! After unsuccessfully trying Lowes/HD to get some keys copied I stopped here. They warned me the keys may not work as Chevy requires chipped keys, but I asked to try anyway. They happily attempted my request. Then once I got to pay I realized I left my card at home and my apple pay wasn't working. I was so embarrassed but they said no big deal, gave me my keys and said come back and pay later! I was honestly shocked! They didn't have to do that, but they did!And I'm happy to report the keys worked!”
“I called early this am, 4-16-24. The person who answered told me one of the tech would call me by 9 am, when they get in. Adam called me about 8:50. I told him the situation of how my keys were screwed and I couldn't start my Jeep. He said he'd be there about 10:00 to 10:30. He was here about 10:30 and what a nice guy. It was well worth the $100 on-site call! He got one of my keys back in the computer and I bought another key from him and he swapped out the innards with one of my cut keys and voila, I have two now. ONLY $150 more.This place is the real deal. If I could have driven to them, it would have only have been the $150. Most of the other places (Even dealerships), will rip you off for much more.After diagnosing the problem, he jot the job done damn quick. Couldn't ask for better service at a great price!”
“The folks at Ace Hardware are always so helpful and friendly. It’s nice to be able to get in and out quickly and without fighting for parking! They’re right down the road from me and it’s just a much nicer experience than the larger stores. I was there today and their associate Frank was so wonderful and welcoming. Always a great experience going there!”
“We buy a lot of materials from them and the people inside always take care of you. Especially Dan, they're lucky to have someone on top of their stuff and work there for a while.”
“I get my mowers and snow blower serviced at Robinson's in Framingham. They've always done great work and return the equipment quickly. They also clean it! I have them pick-up and drop-off which is huge since I don't have a truck. It costs a little extra but is worth it.They even once picked up my girlfriend's grandparent's snow blower even though they are technically out of range. Now that's wanting to help!The service department is knowledgeable and friendly. I bought my Honda mower here, and will continue to support them any way I can.I have also rented a portable generator from the Hudson store when they didn't have it at Framingham, and they are just as awesome there!I love supporting this small business because they are so focused on helping me. That's hard to find at big box stores.”
“Fantastic location. Excelent reception. They are amazing. Bought some items. I asked them to assemble it, which they did immediately. I will always recommend this location.”
“Great service! They got my Stihl backpack blower running as good as new. Mechanic is awesome and the owners were very helpful and courteous. Highly recommend them for any outdoor power equipment.”
“My neighbor lumber yard who delivered to me just a small amount of quality lumber for the DIY swing. I'll ask them whenever I need lumber.I also met with Scott in their kitchen showroom and he helped me a lot to make our kitchen reno project plan clear. I do hope I can figure out the problem on my side and go forward with it.”
“Great selection of tools and flooring.Will do air tool repair, unless too old, like mine but they tried.Bought hardwood flooring from them years ago, excellent quality.”
“Dropped off a couple boxes for shipping via UPS. It was quick and easy. Years ago I purchased most of the lumber and hardware for my house here. Great customer service!”
8AM - 8PM
135 Commercial Rd, Leominster
Hardware Stores
“Hats off to Nick, Stephanie and Gary for collaborating and getting us through the having c of finding an electric 40 volt power tool set � it helps having ever so patient customer service talent! �”
“Remodeling a house nearby, so I've been here dozens of times in the last couple of weeks. Had a couple of small issues and was just really impressed with how quick, unprompted, and thorough their customer service was. Great people working here.”
“This place is great! Henry was super helpful, patient & knowledgeable when we ordered shades for our house & office! Great guy! Then Krista was super nice & lead us to Roy who helped us check out. Very funny & super nice too. A+++ service - thank you! :)”
“Edit to old negative review, owner reached out and said they would address it, I only think it is fair to give them back the 5 stars. They are local and I want to support local, but a "be right with you" would have been swell.”
8AM - 8PM
530 Turnpike Rd, Shrewsbury
Hardware Stores
“This place is great! Henry was super helpful, patient & knowledgeable when we ordered shades for our house & office! Great guy! Then Krista was super nice & lead us to Roy who helped us check out. Very funny & super nice too. A+++ service - thank you! :)”
“We have had great experiences with the gentlemen staffing the decking supply area. Both Zach and Jamie were incredibly knowledgeable and helpful. They even managed to keep smiles on their faces when it was apparent the store was woefully under-staffed. Many thanks!”
“Very satisfied with its garden department! I could find what I needed very easily, and the shelves were organized. Also, their customer service helped me find what I was looking for.
Highly recommend it.”
8:00 AM - 7:00 PM
198 New Lancaster Rd, Leominster
Hardware Stores
“Horrible service. I was in the area so I thought I would check on my order. After waiting 20 minutes to be acknowledged as the pick up desk, I was informed that my order has not even been started. Not a big problem it had only been 90 minutes. My problem lies with the attitude of the service desk. I was informed that it wasn't my fault that I can't read the email that said to wait, nor was it my fault that they had 21 other orders. Again I didn't care that it wasn't ready I just happen to be driving by... To save myself some time and it's not clogged up there pick up area thought I'd see if it was ready we're close. A gentleman that printed it out and half the way to go pick it, and then proceeded to talk to another Associates about my literacy was definitely uncalled for. It is quite evident that Lowes does not value their customers, and the associates think that for items is a large order. Had he taken a moment to listen to me, he would've known that he did not need to drop everything, rush off in a huff, and I would've return tomorrow to get the merchandise. I don't think it's right to ever make a customer feel like they're inconveniencing the employees, nor do I think it's right for the employees to make the customer feel humiliated. Epic fail Lowe's on a $1K order.Update:returned today to receive order. A shout out to Kurt! Super nice guy. Almost made up for the associates yesterday. I'll chalk it up to busy season for them.”
8:00 AM - 7:00 PM
198 New Lancaster Rd, Leominster
Hardware Stores
“Horrible service. I was in the area so I thought I would check on my order. After waiting 20 minutes to be acknowledged as the pick up desk, I was informed that my order has not even been started. Not a big problem it had only been 90 minutes. My problem lies with the attitude of the service desk. I was informed that it wasn't my fault that I can't read the email that said to wait, nor was it my fault that they had 21 other orders. Again I didn't care that it wasn't ready I just happen to be driving by... To save myself some time and it's not clogged up there pick up area thought I'd see if it was ready we're close. A gentleman that printed it out and half the way to go pick it, and then proceeded to talk to another Associates about my literacy was definitely uncalled for. It is quite evident that Lowes does not value their customers, and the associates think that for items is a large order. Had he taken a moment to listen to me, he would've known that he did not need to drop everything, rush off in a huff, and I would've return tomorrow to get the merchandise. I don't think it's right to ever make a customer feel like they're inconveniencing the employees, nor do I think it's right for the employees to make the customer feel humiliated. Epic fail Lowe's on a $1K order.Update:returned today to receive order. A shout out to Kurt! Super nice guy. Almost made up for the associates yesterday. I'll chalk it up to busy season for them.”
7:30 AM - 8:30 PM
260-266 Turnpike Rd, Westborough
Hardware Stores
“Needed advice regarding window blind repair or replacement. Special made (pricey) Bali blinds from 2000. Christian Delgado assisted me and was so helpful, patient and relaxed. He did not push me to purchase new. Gladly called Bali company and was as happy as i to find out there was a warranty. I would ask for him again if needed help in his areas of expertise. Great experience.”
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“The staff here are all very friendly and helpful. Specifically I have had great interactions with Kyle and Ed. They are always willing to answer questions and help me on projects. Additionally Aubuchon has Benjamin Moore paints and other great brands and it’s right in downtown Clinton.”