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September 2023 by John Papasodora
Great location with plenty of parking. Very nice building which is clean and organized inside. The staff are very friendly and helpful and very professional.
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August 2023 by Susan H.
A package I sent to Portland, Oregon, from Portland, Oregon, got sent to Chicopee, MA. I phoned to see what procedures would ensue to get the package back to the right recipient in Portland, OR. The man who helped explain the procedure to me was so helpful and clearly explained to me the return procedure. Thanks!
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June 2023 by Jasmin Winnie
Tavion helped us and was so professional. Our appointment for a passport application was completed efficiently.
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May 2023 by Jorge Burgos
Put a number that actually leads the the office !!! Not a National line thanks !!
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February 2023 by La plantmonger
Everytime i come to this post office, i get great service But something happened that completely changed my perspective on usps in Massachussetts. It was my babys second birthday and my parents sent him a birthday card with money in it. Some lowlife opened his letter and gift card and stole his money! How disgusting are people now a days? I hope whoever did this gets the karma they deserve ( to put it nicely). I put in a complaint (i waited an hour to talk to someone) and they said they would investigate and contact me with results in two days. All i got was an email saying, you need to call this other number . Out of frustration, i didnt....i work full time and have a child to care for, i dont have time to waste. Unfortunately, this isnt the only time this has happened... I sent my niece a birthday card with money and that was stolen as well. Usps, do a better job at monitoring your employees! One bad apple makes everybody look bad and untrustworthy.
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December 2022 by Mari 2015
I think there are thieves at this location. Every time I send packages from Macy's, Belks, Dillard's to family members, they some how get lost. Sad how the integrity of the United States Post Office has been lowered in the staffing personnel.
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November 2022 by Colin P.
Worst post office in the US. Been there 4 separate times now for a passport had an appointment 3/4 times. The 3 times with the appointment they told me there computer is messed up. Went on a Monday on my lunch break told me i need an appointment. No one was in there. Terrible. People should be fired this is tax payer money going to waste
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July 2022 by Stephen Johnson
Great service and assistance! Mr Lam helped me quickly locate my customer's missing package and got it delivered properly! Thanks!
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July 2022 by Alexander McDaneld
A gentlemen in the processing area named Andrew and the front counter staff both went above and beyond to make sure I received my Ninja Turtles package. They really brightened my day!
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April 2022 by Brian M
Staff, especially the two guys who work weekdays at the counter, are always super positive and very helpful! Highly recommend. Best post office I’ve ever been to for customer service!
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March 2022 by Diana Rodriguez
I went to get my passport here and it was a breeze
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January 2022 by Jackie K.
I live in chicopee, specifically park st. The mail people just aren't what they used to be....no one really cares and no one seems to have a good work ethic. They don't shut mailboxes anymore, they don't know how to put mail in the right mailboxes...are you hiring people that can't read or count??? I had to dig my mail out of snow filled mailbox, found a weeks worth of mail because they put it in someone else box and sometimes right on the ground!! And I highly doubt anything will ever be done. The "postal " service...no longer good service.
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March 2021 by Lena V
Always professional and helpful!
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March 2021 by AnitaL Yates
The staff is very friendly. Excellent and efficient service.
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December 2020 by Phoebe Lumley
Really helpful staff, even when the line is long they keep things moving quickly and still stay friendly.
