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January 2024 by Rob Irizarry
They were given the right information of the vehicle and still ended up giving me the wrong parts and then inconvenienced me by going back and forth to get the right parts and of course it costed more money in which would of already been paid for had I been given the right parts so I had no choice but to spend the last of the money I had smh
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January 2024 by Wilfredo Semidey
Customer service was great and very helpful. I recommend this place if you have any problems or questions about your car.
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October 2023 by Reynman Nogeurra
Very Knowledgeable and helpful and NICE
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September 2023 by Rosa Rivera
Staff were friendly and very helpful to the very end. Great atmosphere. Great costumer service.
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August 2023 by robert donnelly
So I just wanted to take a moment to express how grateful I am to have had Patrick help me out the last few weeks. I’ve had multiple issues with my car (Whether it was the brakes, lights, windows etc..) and not only was Patrick helpful in locating the issues but he was also super supportive in helping me physically fix the problems as well. My car now runs way better than it did a month ago, can’t express how grateful I am for all the help I was provided with.
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August 2023 by Jade McCallum
I went into the Chicopee oreilleys this afternoon, and the most kind man helped me out, his name I believe was patrick? He immediately greeted me as I walked through the door and was the biggest of help. I’ve been to many oriellys around the western mass area and they did not have the customer service like this young man patrick did. I needed my engine checked and he checked it all right! He informed me it was just an EVAP code, easy fix no need to worry. He helped me today in many ways which gave me a peace of mind! Props to this hardworking young man Patrick for dealing with such an old lady!
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August 2023 by Melissa Santos
Patrick is always so helpful and never fails to give me a good laugh.
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July 2023 by Mike Perry
These guys are awesome. They installed a headlight bulb for me. Great place to buy auto parts!
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July 2023 by Jovan Lopez
Very clean store and great staff very helpful even if you don't know what the part is called they understand cars and parts Don is the best and Jacob
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July 2023 by Robert “Shadow Walker” Mason
Did not get the right part, not sure they knew what they were looking for, but did get the part at the other store.
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May 2023 by David Ramos
That best auto parts around the people at this auto part store are very helpful and good quality parts not like autozone and advance that just give u the run around and there parts don't last
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April 2023 by Angel Colon
It's funny I never get rewards with these guys,no matter how often I go.
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February 2023 by Casey D.
Saved about $33 over the price quoted by the Subaru dealer and had 3 wipers replaced in a total of ten minutes time !Competence, honesty and even courteous!!!
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February 2023 by Gory Earns
Today was an amazing day. Upon arriving to the store, I called and I had a lot of questions. Amber, the most amazing customer service representative, took care of all of my needs. She was very knowledgeable, professional and very courteous. I was having mild depression and anxiety. She helped relieve all of my stresses and worries today. I recommend see her when you come to the store. Thank you so much. PS the guy at the counter was pretty cool too. His name is
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February 2023 by Justin “SiriusJS” S
Went for a new battery. There were two employees; a man who was courteous, happy, and extremely helpful and knowledgeable - great guy. The other employee was a female who had a poor attitude, and seemed like she'd rather be doing anything other than being at work.I got the new battery, and installed it, and double-checked to make sure everything was in perfect working order. I would definitely go there again.
