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January 2024 by Ivette Delgado
Jasmine is a blessing, so humble in helping and working with my mom, that she walked out with a big smile.
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January 2024 by Leigh Rios
A highly satisfied customer as usual! I have been doing business with the exchange street location for years and again today no disappointments. Jasmine Torres was amazing today and her way of being able to take care of me while handling her line of customers coming in was very impressive. She remained on track never once lost focus and never once did a line form or a customer wait to long. I was a customer performing multiple transactions and each one went smoothly! Thank you so much for your patience professionalism and kindness. My daughter is going to be super happy. Blessings
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October 2023 by Jay Pea
Shamel at Metro PCS in Chicopee was very helpful and friendly! I would recommend anybody to go to him for a phone!! I had to go to boost to get a pin but they convince me in staying but of bad customer experience at another Boost Mobile Store however Shamel would be the person to buy a phone from for sure and Metro PSC has good service
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November 2022 by John Soja
Friendly staff and very hopeful
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November 2021 by Melissa Johnson
Helpful and attentive customer service. Good plans and service
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August 2021 by Jackie La Taille
My husband and I went into this store to get our kids their first phones. We were looking for specific things for the phones to do and what they would be used for. HECTOR was so helpful! He definitely went above and beyond what our expectations were as far as knowledge about all of the phones. Especially the features that we were looking for. We were so happy and confident we got the best phones for our kids and we appreciate and would like to thank Hector for ALL of his help!
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December 2020 by AUDRiENNA La Taille
My husband and I went into this store to get our kids their first phones. We were looking for specific things for the phones to do and what they would be used for. HECTOR was so helpful! He definitely went above and beyond what our expectations were as far as knowledge about all of the phones. Especially the features that we were looking for. We were so happy and confident we got the best phones for our kids and we appreciate and would like to thank Hector for ALL of his help!
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June 2020 by Kevin Shay
Jess and her new trainee we're amazing took the time to explain everything correctly and sent me on my way with a lot of knowledge and understanding
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August 2019 by Paul Bonatakis
It's always a good experience at the Exchange St. METRO PCS.Gloria, the sales representative is very helpful. You don't find good help like that anymore. She's a diamond in the rough.?
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December 2018 by roger thieme
Always great service gloria is the best staff member that works for metro
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October 2018 by Kris
After coming for another Metro PC store where i received the worst service, i came to this Chicopee location and received the BEST service by Gloria. She explaimed everything from A to Z to help me pick a new phone. Great store, great employees especially Gloria!
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October 2018 by Kathy Lamothe
This metro pcs is no good. Go to the corporate store in West Springfield
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October 2018 by Heather Morris
Not the beast but ok
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October 2018 by Smiley Kylie
Yeah lets put online we close at 8pm but lets actually leave at 7.....so unprofessional never coming here again..mind you i live next door.closest store is springfield and id drive there no problem i stead of here
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September 2018 by Paul Bonatakis
It's always a good experience at the Exchange St. METRO PCS.
