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October 2023 by Keepla Y.
Went to look into getting a car and the salesman was the least helpful that I've had in decades. I was looking to lease and although what was available wasn't what I wanted, there was limited attempt to even suggest anything else. Awkward silences, interaction to even entice us. I thought this was the oddest encounter ever. We had a significant down payment to offer, credit is over 760 and we were wide open for at least some assistance. Went to another dealership the next day and the paperwork is already going through. I don't know if 'Chris' was having a bad day or what but this definitely was a missed opportunity.
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July 2023 by Ellie R.
The salesroom and lot are clean. The service receiving area is neat and hi tech (barring the squeaky garage doors)However, I'm not a fan of the service writer's use of coercive language in regards to issues with my car. "Your airbag light is on. That means you won't pass for inspection." (Incorrect, SRS only fails inspection up to 10 years, my car is 13 years old) "That means if you get in an accident and somebody hits you going a hundred miles an hour, the airbags won't go off and you will DIE." Then when I came back to pick up my car, the cashier was VERY rude. Sorry, I don't know how to do your job so I can't do it for you. Sorry, I interrupted your gossip time with the porter. A classic case of "if you don't like your job, go somewhere else."The porter goes out and brings my car thru, and as I'm going to get in, the service writer came over yelling about my exhaust. I said, "Yep, I know the exhaust rattles, I already have the parts." He got offended and turned on his heel. My exhaust rattles like an old Cavalier, it's hard to miss the incessant clatter of the broken flange hanger. But I wasn't going to throw hundreds of dollars in exhaustwork at a car that might be slated for death from the safety recalls it was in Curry's care for. This was my first time coming in as a customer; I used to frequent the parts department and they were always great over there. But I left with a bad taste in my mouth after dealing with service. Unless another recall comes up, I won't be coming back to Curry anytime soon.
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September 2022 by David R.
Rip off and them some 74.99 for a oil change Total of 78.13+ after tax No matter how many miles your car has
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August 2022 by D. H.
Had placed a deposit on a new car and had a verbal agreement to use a different credit union with a better rate. Received a phone call days later saying that the financing "had to go through them", which meant a higher rate. Went in the following day to get the deposit back (FYI - I didn't appreciate the look/eye roll that we received from one of the workers because we were choosing to wear masks) and was told by the finance manager that she "had no idea what happened on her day off." Got the deposit back and bought a new car at another local dealership that afternoon, who was more than willing to go through my credit union. Is this how you treat a customer who has been coming to your dealership to purchase and service their car for 15 years?
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January 2022 by XeroGravity71 ..
First time going to Curry Honda after moving here for some routine maintenance on my car and I definitely recommend this place. Brandon was very responsive, extremely professional, courteous and upfront with what was being done to me car, any issues and future items I'll need to address even providing me a detailed breakdown of future costs to repairs that may be needed sometime I no the near future. No one tried to sell me anything while I waited and other staff were cordial and sociable. Great job to Brandon again and see you soon!
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November 2021 by Bryan R.
My review is in response to their service department. I was in a jam and couldn't get the back window on my Honda Pilot open while working a show in brimfield ma. I drove the car in at 2 pm and they fit me in to help me out even though they were already booked out for the next couple of days. They also tried to help me get my window repaired sooner than I was able to, great communication and very nice people. I would recommend 100 times over.