City Tire is a family-owned business with nine locations across Massachusetts, New Hampshire, and Connecticut, serving cities such as Springfield, Wilbraham, Pittsfield, Amherst, Greenfield, Worcester, Chicopee, Keene, and Waterford. The company provides a wide range of tire options, from small wheelbarrow tires to high-performance, commercial truck, farm, and off-road tires, making it a one-stop shop for all tire needs. In addition to tires, City Tire offers various auto repair and maintenance services, including oil changes, alignments, brakes, and suspension work, ensuring convenience for customers. Customers consistently praise the friendly and professional customer service, highlighting staff members who are attentive, knowledgeable, and willing to go the extra mile. Many reviews mention how staff, especially one named Mike, are honest, respectful, and genuinely concerned about customers’ best interests. The team works efficiently even during busy times, providing quick and reliable service. Customers also appreciate the clean facilities and the ability to wait comfortably while their cars are serviced. Whether purchasing tires online and having them installed or seeking routine maintenance, customers feel confident and well cared for at City Tire. The overall experience is highly recommended for its helpful staff, fast service, and trustworthy care.
Mike is the best!! Went above and beyond to help us out of a jam when we punctured a tire while visiting. Made time for us despite being very busy so we could get back on the highway home. Refused a tip, and when we left it on the table anyway, he gave it right to his staff. Get your tires here!
August 2025
Can’t say enough about the customer service here. Thank you Mike for working with us to get the MDX back on the road with four new tires. 🙏
August 2025
I purchased 4 tires online and had them delivered to this location for the install and wheel alignment. They went above and beyond from the first call to set up the appointment and during the install appointment. Everyone was respectful and informative. Highly recommend.
