“Recently needed service for a new vehicle purchased at their dealership. Immediate response and attention by the manager to help us right away. Excellent customer service here and at the dealership. Definitely consider them for when you need a new car.”
8:30AM - 2AM
401 Hampden St, Chicopee“I have had a truly unique used car purchase experience with these fine people. No pressure to buy, very professional, and especially courteous! They would not allow me to drive this car off their lot until it was double AND triple checked! My faith has been restored in the honesty and integrity of a used car purchase.
Go here, go now, and give them a chance to earn your business. You will not be disappointed!”
“After being rear ended by another driver a couple weeks back from this review, I decided upon bringing it to this body shop after the appraisal. I'm very satisfied with the results. The chipped paint was repaired, and the nicks and dents were too. Looks like nothing ever happened. Joe is very good to communicate with. Let him cook, and you'll like the results. ?Services: Painting”
“Wes is amazing! I would recommend him to anyone who has had a fender bender.He not only fixed my car in record time but cleaned it up inside and out.I will never go to anyone else.Deb Talbot... a very happy customerService: Body & Trim”
“These guys were great. There was a little hiccup in the job, and the issue was handled professionally, to my satisfaction. And my truck is beautiful again!
Thanks kaputs!”
“I have a 2016 Hyundai Tucson. Repairs completed @ Don Roy's (front end damage, bumper, grill etc.) I found staff to be professional, caring and very helpful. Communication was very good; I received both phone calls and email updates. They dealt with the insurance & rental companies as well. I was extremely satisfied when repairs were completed; the vehicle looks 'showroom' new. While I didn't like the circumstances requiring the auto work (an accident) knowing the job was completed properly by professionals was reassuring. I highly recommend Don Roy's.”
“Excellent service, quality work, and done in a timely manner. The front bumper was repaired after someone hit our car in a parking lot. It was our first time having Stan do our bodywork, and he did an outstanding job. Highly recommend Stan!”