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September 2024 by Kitty
The people at the deli are extremely nice every time I go. I tend to order the same thing every week and like to leave my order and go shop. They see me coming and get their pad and start checking with me what I want. They now even know my name. It’s the same with the cashiers. I will always go to big y. Great service and very clean store.
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September 2024 by Saqib Butt
Huge building with big parking area.
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August 2024 by The Professor
I have noticed that every time I am in this specific store, wearing a mask cause I'm immunocompromised, their manager stops in his tracks and starts hovering around me. This makes me come here less. I shouldn't be made to feel like a criminal just cause I'm sick.
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August 2024 by Meghan Scibelli
Have been shopping here most of my life. I've noticed that strawberries (the first thing you see when entering) are usually moldy. I'm also one of the unlucky few that got listeria due to Boars Head. Will probably switch to another chain store. Big Y doesn't seem to value freshness anymore.
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May 2024 by Liz P
Most employees are nice. However, the stare-down at checkout is completely UNWARRANTED! I see that I'm not the first on here to comment about it. Someone should tell the rude young woman who was there this morning that there is more to her job than just staring people down with her hands on her hips. When a register opened, she just stood there, not telling anyone... with the hands-on-hips, wide-stanced pose and that stare. Also, we are allowed to have multiple orders without being accused or having someone stand way too close (this has happened). Maybe she'd be better off working as a prison guard (?). We don't shop here to be made to feel uncomfortable.
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April 2024 by Deb G
it's a grocery store.
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April 2024 by Amanda Martinucci
A very big thank you to Dan in the meat department! Super helpful, prompt and friendly. Customer service at this location is top notch!!
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March 2024 by Bobby-Jo Cortis
My favorite local grocery store. You can pretty much get anything here including hot prepared foods.
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March 2024 by MJG MG
Great sales
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March 2024 by Nancy
Well stocked with their sale items
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February 2024 by Jessica Colon
The only Big Y where the employees stare you down as you’re shopping. They make you feel super uncomfortable. I will NEVER shop here again.
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February 2024 by Paul Stone
Always a good shopping experience at the Chicopee Big Y. The seafood looked very fresh and plentiful. The guy who helped me was great! The store was very clean. There were plenty of tills available for checkout. I was in and out quickly. Overall a great shopping trip!
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January 2024 by Joe Rodrigues
Great variety of items, certain store sell alcohol with good selection of wines and beer
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January 2024 by Tyler
Another meh big y experience. Gouge my eyeballs out next time you ring up my groceries too.
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November 2023 by Hankthetrucker h
Terrible customer service at service desk inquiried about locally produce egg nog customer service staff seemed irritated and didn't want to be bothered.