Auto Parts in Chicopee, MA

25 locations found near Chicopee

“I had the absolute pleasure of working with Serena recently, and I can confidently say she is the gold standard of what exceptional customer service should be. From the moment my friends and I walked into the dealership, Serena greeted us with a warm, genuine smile that made us feel not just like customers, but like family.

She took the time to listen carefully to what we were looking for, patiently answering every single one of our questions. What really stood out was her ability to balance professionalism with a personable approach. She didn’t just sell me a car—she truly cared about finding the right car for my needs, budget, and lifestyle.

Serena’s product knowledge is unparalleled. She knew every feature and spec of the vehicles we were interested in, breaking them down in a way that was easy to understand without ever being pushy. Her honesty and transparency throughout the process were refreshing—she gave me all the information I needed to make an informed decision and never once made me feel pressured.

Beyond her incredible expertise, Serena went the extra mile to make the experience special. She offered coffee and snacks, ensured I was comfortable during the wait times, and dealt with all of the backend processing so I didn’t have to.

Thanks to Serena, I walked out of Springfield Mercedes with a new CLA35 and an experience I’ll never forget. She turned what can often be a stressful and impersonal process into a genuinely enjoyable one. My friends and I left feeling cared for, valued, and most importantly, excited about our purchase.

If you’re looking for someone who truly puts their heart and soul into their work, look no further than Serena. She is a gem, and any dealership would be lucky to have her. Thank you, Serena, for treating us like family and going above and beyond—we will definitely be back, and we’ll be recommending you to everyone we know!”

4.9 Superb345 Reviews

“I recently worked with Carlos at Curry Honda Chicopee to purchase my car, and I had a great experience. I already knew which car I wanted, but Carlos was incredibly helpful throughout the process. He was knowledgeable and quick to answer my questions, making the transaction smooth and efficient. I appreciate his professionalism and dedication to ensuring everything went well. I highly recommend Carlos if you're looking for a reliable and friendly car salesman!”

4.9 Superb245 Reviews

“Amber salesperson at Bob pion was Awesome ! Very kind , informative, great with tech information. Made buying a vehicle easy and stress free . Recommend buying there staff was great .”

4.7 Superb208 Reviews

“First oil change. Great service advisor and appreciation for an expeditious service when I showed for my appointment 2 days early. Doh'
Thank you for accommodating me when it was my error arriving on the wrong day.”

4.5 Superb235 Reviews

“Brian and the staff at Brad’s are wonderful. I could even see how nice they were to other customers while I was there. They don’t play favorites, they treat everyone like family.”

4.6 Superb133 Reviews

“Needed rear glass for Audi A7 Called Max, Great Response he had one and Had Best Price on the Internet. Drove 2 1/2 hours to Get there Parts were waiting for pick up, Yard crew loaded them in Truck. Driving 125 miles and being this impressed speaks Volume for these Guys. Dont Waste your time with other Yards! Thanks Max you Run a A+++ Business .....”

4.8 Superb77 Reviews

“Excellent service, quality work, and done in a timely manner. The front bumper was repaired after someone hit our car in a parking lot. It was our first time having Stan do our bodywork, and he did an outstanding job. Highly recommend Stan!”

5 Superb28 Reviews

“Went to the store in Holyoke for the warranty on my battery- they wouldn't uphold it. Called Chicopee and spoke with Giovanni and he had amazing customer service and hooked me up with a new battery!”

4.5 Superb116 Reviews

“This is my go to junkyard. I’ve always had good luck finding parts I need for a car. You can give them a call and if you can’t get through, they will call you back which is awesome. Dwyane and Doug are very polite, friendly and honest. I give them 5 Stars. I recommend checking them out!”

4.9 Superb25 Reviews

“If I could I would give this place 10 stars. Their honesty and great prices is why I will remain a loyal customer. I needed brakes and rotors. Other mechanic shops charged me double the price where as this shop gave me a fair price. Thank you!”

5 Superb21 Reviews

“Dropped my car off for repairs and had a bit of a complication with a rental that my insurance company set up. Not only did telliers fix my car but they went above and beyond to help me get ahold of the rental place after my insurance company goofed…Cannot recommend them enough for great service and helping above and beyond. Thanks to Dave my car is fixed and it was easier than ever. Much appreciated.”

5 Superb20 Reviews

“These guys were great. There was a little hiccup in the job, and the issue was handled professionally, to my satisfaction. And my truck is beautiful again!
Thanks kaputs!”

4.8 Superb26 Reviews

“Recently needed service for a new vehicle purchased at their dealership. Immediate response and attention by the manager to help us right away. Excellent customer service here and at the dealership. Definitely consider them for when you need a new car.”

5 Superb19 Reviews

“I have a 2016 Hyundai Tucson. Repairs completed @ Don Roy's (front end damage, bumper, grill etc.) I found staff to be professional, caring and very helpful. Communication was very good; I received both phone calls and email updates. They dealt with the insurance & rental companies as well. I was extremely satisfied when repairs were completed; the vehicle looks 'showroom' new. While I didn't like the circumstances requiring the auto work (an accident) knowing the job was completed properly by professionals was reassuring. I highly recommend Don Roy's.”

4.6 Superb52 Reviews

“Wes is amazing! I would recommend him to anyone who has had a fender bender.He not only fixed my car in record time but cleaned it up inside and out.I will never go to anyone else.Deb Talbot... a very happy customerService: Body & Trim”

5 Superb17 Reviews

“Love coming to junkyard and getting car parts so much fun. Just Saturday and Sunday they're closed. They need to update the time and hrs. Which i just finished doing it to see if they update it soon. Also, cash only place”

4.4 Superb56 Reviews

“I walked in and was greeted right away. The fellow behind the counter helped me find what I need. The store was clean and well kept. Seemed to be well stocked. The clerk told me about discounts I didn't know I was eligible for. Overall a great experience. I'll be back.”

4.3 Superb97 Reviews

“A trusted friend recommended Tony & sons auto They finished the job of replacing the front bumper and grill and checking the sensors with expertise and precision you rarely see anymore, and they did it ahead of schedule. The car is good as new, and it's spotless, just as their work environment is. We can't thanks them enough.”

4.6 Superb24 Reviews

“I had to salvage a totaled car, it was at a tow yard so time was of the essence. Out of five salvage yards they offered the most and was able to arrange pick up within a couple of hours. hopefully Ill never need those services again but if I do, they will be the first call.”

4.2 Good64 Reviews

“I bought a Wrangler from Gary a few months ago and the whole experience couldn't have been any easier. Gary was very flexible and accommodating, with his help I got the best Jeep for the money.”

4.5 Superb23 Reviews

“Geno's repaired my truck after a deer collision. They were extremely knowledgeable dealing with my insurance company to provide multiple repair estimates and documentation for approval. Genos kept me in communication throughout the process and provided any insurance updates. There team was able to investigate all effected areas of damage and obtain new replacement parts. I departed with a complete summary of repairs, parts, labor, and full adjustments for my records. My trucks whole front end was replaced and it fits seamlessly into my existing truck beautifully. I highly recommend their services because they get the job done right. I thank them for all their hard work and wonderful customer service.”

4.3 Superb40 Reviews

“Someone cracked my Semi Trucks front end, this place were able to fix the problem professionally and in timely manner. Price wise I would say it is in the middle range, but considering the job quality it worth every penny paid! Thank you”

5 Superb8 Reviews

“Customer service was top notch. Katie was super helpful. She found the parts we needed and helped us make an informed decision. Johnson tested my battery ,which was sluggish and starting to be an issue. He helped us choose a new battery for my car and very quickly installed it .”

3.7 Good81 Reviews

“Don't judge the book by it's cover. Cordial and very helpful staff! Excellent and negotiable pricing. Will definitely stop in for parts again, if I need them.”

1.5 Poor32 Reviews

“The manager there was the only person in the customer area. When I first walked in she was on the phone with one her employees and she was so sweet to them. She was very sweet to everyone. At the end it started to get busy and she checked me out and a couple went up to her and said they had an appointment. So while she was checking me out I turned around and said she's only one person. She didn't get frustrated and had a smile the whole time. Shout out to Pamela at the auto center at Walmart.”

2.6 Average103 Reviews