“An oasis off Route 9 for coffee, food, groceries, a great gym and even, perhaps some therapy at Beth Israel Lahey Medical Center. Great parking, easy entrance off the highway, and completely handicap accessible.”
“During the holiday season, it’s a tradition for our family to take pictures with Santa, and this year’s experience at Chestnut Hill Mall was so wonderful that I felt compelled to leave a review.
From start to finish, the entire team was incredibly warm and welcoming, making the whole experience truly special. We have three young children, and the photographer, Jessica, was amazingly patient and thoughtful. She took her time to help the kids feel comfortable, encouraged them to smile and look at the camera, and never rushed the process. Santa was also very warm and engaging, interacting with the kids in such a natural and kind way.
Brandy was great during the photo selection process, clearly explaining the different options and helping us choose what worked best for our family. She was wonderful, super nice, calm, and patient throughout everything.
In the end, we had a fantastic experience and are very happy with the photos. What really stood out to me was something Jessica said: that it’s really about creating memories, and that truly sums it up.
On top of that, the mall itself had a great promotion encouraging app downloads. Anthony and Diane were so friendly and welcoming at the entrance, taking the time to explain the promotion and making us feel genuinely appreciated as a family.
Overall, Chestnut Hill Mall has an amazing team that clearly cares about creating a positive, family-friendly experience. Thank you all for helping us make such special holiday memories!”
“My best friend and I come here to eat at the Chinese restaurant Mandarin. It's pretty good. They have a lunch special. It's pleasant and not expensive. I ate too much today . They sure have leave out full. I got the rice and chicken fingers and spare ribs. My friend got that delicious noodle soup. It was huge .She finished the whole thing.”
“I want to highlight the excellent work of one of the employees. Unfortunately, I don’t know her name, but she was incredibly helpful during my product exchange. She is Asian and the store’s general manager—these are the only details I know about her. However, I must say, she is an outstanding worker. This place should be proud to have her. She is truly a great asset to this store. May God bless her and all her loved ones!”
“They do a nice job with marketing/promotion. It’s an upscale outdoor mall in Chestnut Hill so it’s obviously expensive. There’s a new section now with arcteryx and other stores/a workout place. They often do events or offerings like free ice cream or dog treats!”