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January 2024 by Angie Lynn
Aly was a great help and was able to get me through signing my new documents quickly. She was very professional and she most be a great asset to your team. . Thank you Aly for all the help.
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January 2024 by Rick St.Germain
Do not Rent from All Porpose Storage. I did when my daughter was moving. They advertised a price charged my card and add insurance. They told me if I sent in proof of my home owners policy they would refund the insurance. I sent in the proof and it was approved the next day. I rented 4 units the insurance was 12.99 a month they charged me 2 months on each unit and never refunded me any money. I have had my account closed for over 2 months. I have call several time and keep asking for a manager to call me back and they never call. They stole my money over $100 dollars. Don’t ever do business with this company they are not on the up and up. Beware.
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January 2024 by J Burns
Both representatives I spoke with today and yesterday were very helpful and friendly and patient with me. Phone system at the representative's end was a little crazy. Cutting out but Kim was very professional and patient and would call back. Diana who I spoke with yesterday was very helpful, friendly and knowledgeable as well.
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November 2023 by Heather Cicarelli
I had my stuff in storage when Josh owned it, and it was great! Now that it's not locally owned, the place is a mess, it smells like dirty diapers, and the rates keep going up. I've had my stuff in there for about 6 months, I'm already looking for a storage unit at another place
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October 2023 by Wolfnhogs
Very friendly and very helpful. Price was reasonable.
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September 2023 by Rebecca Paulyk
Helpful staff and clean environment
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August 2023 by Tony Paul
Clean. Knowledgeable staff
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June 2023 by Nadine Nance
No stars - They knew about the roof leaking and said nothing to their tenants. We lost many precious family items due to rain, mold, and broken due to rain-soaked boxes falling. I don't know how you continue to stay in business and continue to raise the rent on these nasty little units.
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April 2023 by Jocelyn Chapman
So easy to reach someone and set up storage!
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December 2022 by Lynne Hornyak
Since all purpose storage took over the business in Aug/September of this year, I've been having a hard time. When the transition was turned over from Personal Business Storage to APS, I was unable to reach this company (I found out a full month later through reporting All Purpose Storage(APS) to the BBB. Trying to pay my bills, I was tacked on Late fees, ECT of more than $300 because of their own failure to inform already-made renters without any form or type of notice.I have been having to call and fix my bill every month! They do after my calls which is gracios of them.. but mostly they don't answer, and most certainly don't call back after leaving many messages on the machine!! Also, in my opinion it is poor business to threaten to have my stuff auctioned off even if I'm 1- 7 days late from my due date and now raising rent fees and unwanted fees since APS took over. I am seeking professional help against APS. I feel bullied and can't trust what next will happen just to store my extra belongings. I cannot ...just horrible!!!
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November 2022 by Cara Petricca
Apparently the new owners don’t understand the law. If your bill is paid you should have access to your property during business hours- not when they can get around to to having the maintenance crew let you in. We’ve gotten the runaround for weeks, I’ve been hung up on, haven’t had calls returned. Considering a lawyer.
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December 2020 by jim filkins
Clean and convenient. Employees are helpful and courteous.
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September 2020 by kathleen pellerin
Customer service was exceptional