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September 2023 by hope hagler
Kerry always welcomes me to service with a smile and relaxed manner. I always have been pleased with my service and plan to return.
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August 2023 by Amy Graff
I am in the Berkshires for the summer and needed service on my Volvo so decided it would be best to take it to a certified dealer. I knew that I needed brake work and likely 2 new tires. They called me and told me that I needed 4 tires, which they corrected when I told them that I had just replaced 2 tires within 10K miles. After I picked up the car, my “low tire pressure” warning went on within a few miles of the dealership. I took the car to a local auto mechanic and he found that the new tires were inflated to 41 and 45psi. My old tires were at 33 and 36 which explains the low pressure warning (recommended psi is 36). When I called the dealership to let them know, the response was on the order of “what do you want me to do about it?”. My suggestion was to at least notify the service technicians that they had failed to adjust all of the tires. I don’t think that I would recommend this dealership for service, if you have an option.
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August 2023 by Kevin Duffy
While other Volvo dealers in our area were booked out for weeks, Bedard was able to squeeze us in in just one days notice to look at our issue and fix it. The service department was excellent.
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August 2023 by Deb Holbrook
NO PRESSURE FROM SALESPEOPLE. I found a car that I liked on Bedard Bros website. I made the one hour drive and I am so glad I did. RJ(my sales guy), thank you so much. I am the proud owner of a 2018 Volvo S60.
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July 2023 by John Quallen
I brought my car in for some unusual chassis noise. They quickly diagnosed and repaired the problem and applied a warranty to minimize my cost. In and out in one day with the problem solved and excellent and friendly communication. I’m very satisfied.
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July 2023 by Teresa Delurey
I always love coming for service. I get in as soon as I want an appointment and they are quick as they can be and efficient. I have to drive an hour but that doesn’t matter because I’m always satisfied.
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June 2023 by Mohsen S
Great staff, great service. This was my second time visiting this Volvo store for my schedule maintenance and they did a great job.
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June 2023 by David Bond Engelhard
Bedard Service is always very good . Kerry is a great service writer and really tries to help you with cost and coupons as best she can. They charge slightly lower dealer labor than most but they do 5 star work.
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June 2023 by John Herrera
Bedard Brothers Volvo service made it very easy to replace a broken break light lens. They accommodated my schedule, the waiting area was comfortable, and all the staff were friendly and helpful.
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June 2023 by Leo Fortier
We were not kept informed of the progress with our Vehicle being fixed. Employees give different answers on questions we had, no standards. Left multiple messages with no call back.
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April 2023 by Lunch Bokth
Bedard Bros is an honest business. They'll tell you straight up whether service is necessary, for one thing. I've experienced this two times myself when visiting them (telling me my car was in a better condition than I had expected). Friends of mine have experienced it as well and we agree that it is such a comfort to have Bedard to go to and know that we aren't going to be taken advantage of. In addition to that, everyone who works there is so kind and professional. They aren't trying to sell you something with every syllable, so you can have actual conversations with them. I traded out a mini Cooper for a Volvo S60 and I had a bunch of questions about my new car and they had such well formed opinions and information to share with me. With my mini I had to shop around to get service and I am so glad that I can now rest easy with Bedard. Also, Volvo now sells a little moose and it's so cute in the backseat lol.
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March 2023 by John Grande
Great service. ! Great deal with the free maintenance ! . Nice people. . AND your treated with dignity and respect. Refreshing environment.
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February 2023 by Lucia Skwarek
Amazing service! I got a huge nail stuck to my tire on my new 2023 Volvo (that I bought in another city) and drove in without an appointment. They were kind, courteous and efficient and I was on my way in now time. Complimentary!
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February 2023 by steve gigliotti
Frank Bird makes buying a car a real pleasure. He is very knowledgeable on the products he sells and makes you feel welcome with good conversation. I love my new Volvo. I highly recommend Bedards for straight forward pricing and no gimmicks.
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February 2023 by Todd Proper
Justin, Ian, Rob, and the whole team at Bedard Brothers were incredibly helpful and also very flexible throughout my recent Volvo purchase journey! I highly recommend that everyone in the area who is considering a vehicle purchase visit them during the process.