Mass General Imaging, a healthcare facility, provides efficient and caring services to its patients. The staff, though sometimes lacking in bedside manner, strive to make the experience comfortable for patients of all ages. The facility is well-maintained and clean, and the technicians, such as Brian and Michelle, are praised for their ability to guide patients through procedures with patience and understanding. While the majority of reviews are positive, there are instances where the staff could benefit from improving their empathy and consideration, particularly towards elderly patients.
The staff was very nice, from the front desk to the MRI room. Very clean.
December 2025
They explained everything and took there time excellent staff
September 2025
I had a ct/pet scan today. I must say all the employees were very kind. I was treated like I was their only patient. They made sure I was very comfortable. Amazing how kind everyone was.
