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December 2023 by Kevin Goyette
Absolutely terrible pharmacy and communication!!! Called 3x to confirm they could fill a RX and then when they received the script from the Dr. they called back to say they couldn’t fill it. They have no idea what they are doing there… avoid at all costs!!!
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December 2023 by Krissy Ivy
They refused to fill my prescription for my dying dog. They were fully capable of compounding it but refused as it was a dog. For that reason, one star.In response to my prescription being "out of date", that not me. My prescription is legal & current- this just goes to show you turn away multiple people with animal prescriptions. The pharmacy tech specifically said you do NOT fill meds for animals.
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November 2023 by Tricia Angluin
This pharmacy has gone above and beyond for us for many years. They are always ahead of the game!
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November 2023 by marianne milner
Very friendly professional quick response. Great customer service
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October 2023 by Risa D.
Made appointment for flu shot. Checked in. No other customer in pharmacy. 20 min later they are fine drawing it up to call our name.
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September 2023 by Deborah Mcdonald
Stuff was good but the delivery was slow
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September 2023 by Neal H.
Remedium is not a chain pharmacy (e.g. CVS). Their business is filling prescriptions and they do a great job. In Jan 2023 my doctor prescribed Adderall of which there was a national shortage. The _only_ place I could find that had it in stock was Remedium. Their staff is friendly and professional and a pleasure to deal with. If they were not so far away I would have all my prescriptions filled there.
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May 2023 by Sheryl Lawson
This pharmacy was recommended to me by a friend and so, as I am dissatisfied with my present pharmacy, I decided to call Remedium to check them out.Unfortunately, however, they did not make a very good first impression. I was connected to a pharmacist named Amy, who (to put it mildly) was really lacking in people skills. I found it very difficult to get my questions answered and I also found her abrupt and abrasive demeanor to be a real turn-off. This type of attitude does not make a potentially new customer feel very welcome. I think I am going to have to continue my search for a new pharmacy.
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April 2023 by Glenn Heyl
Although we got off to a bad start as below. The owner promptly made good on the situation and the pharmacy staff were super helpful and friendly when I did get the prescription. Now I am happy!Off to a bad start as a new customer. I was told my first prescription would be ready after 12:00, I drove 30 minutes to pick it up a 2pm and was told it would not be ready until 3:15pm. I am a busy Guy and was not going to wait over an hour, drove 30 minutes back to my office. Then, I had to drive 30 minutes the next day to pick it up. That's an hour of my valuable time lost. Not happy!
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January 2023 by Susan Martin Tebbetts
Transferred my husband's medications here from CVS. They mix it on location. No hassles. Delivery free. They said they would be to the house by 5. They showed at 3pm. They did the paperwork. Very easy to deal with. Located in Vinal Square. North Chelmsford
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December 2022 by Susan M.
I have a great deal of medications for my husband. I first tried Walgreens, They would lecture me everytime I picked up medications. Then transferred to CVS, right across the street. And from the start I got nothing but issues. They either didn't carry the meds, They had to order it. They had it on back order. And a multitude of other problems. I brought this up to his doctor at Lowell General. He told me about Remedium. I called asked questions. They took the time to answer all questions. They did all the paperwork and transferring of prescriptions. They called and spoke to the doctor regarding upcoming refills. They filled everything and called me to tell me they would be delivering. They told me at 5 p.m they showed up at 3 p.m. I had a few questions regarding overlap of meds. They talked me through it and called the doctor to verify. They have called several times to check on the insurance and refills. He was due for medications refills for Christmas day. They delivered them the day before. I have less aggrevation since transitioning.
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November 2022 by Brian W.
Highly recommend this pharmacy. Better and faster service than the chains locally. I get mine in blister packs at no charge as well as free delivery . And the device is just excellent .
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August 2022 by S. B.
Nice staff. My dog needed a med filled (yes, human pharmacies can fill dog medications!) and the pharmacy took the time to call ahead to see what flavor my pup would want so she would take the med. She's been in critical health and because she has an issue causing poor appetite and weight loss, this call was thoughtful. This small gesture made my day brighter. Helpful to know-It's a compounding pharmacy if you require this for a special medication. Side note-It was very clean inside and there is free parking out back in the plaza area or directly in front on the street.
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July 2022 by Sarah B.
Nice staff. My dog needed a med filled (yes, human pharmacies can fill dog medications!) and the pharmacy took the time to call ahead to see what flavor my pup would want so she would take the med. She's been in critical health and because she has an issue causing poor appetite and weight loss, this call was thoughtful. This small gesture made my day brighter. Helpful to know-It's a compounding pharmacy if you require this for a special medication. Side note-It was very clean inside and there is free parking out back in the plaza area or directly in front on the street.
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July 2022 by Edward W.
I made a corona booster shot appointment and I made time to visit. I got there and they said I was not eligible. The desk clerk was unfriendly and mumbled the whole time. He was a miserable person. The fact that they let people make appointments and then only tell you they won't serve you when you show up for your appointment is pathetic and low quality. I don't recommend coming here for anything it besides a frontal lobotomy so that you will forget you walked in the door.