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February 2023 by Phanith P.
This Walmart horrible with money gram , two time that I can't send my money over board with their limit that you able to send. Waisted my 30 min waiting on line and they ask you a lot of questions. Clueless customer service
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November 2022 by Cliff H.
Mismanaged. Understaffed. Central. While the demographics of Chelmsford suggests it's local big box store would be too notice, this store is widely recognized as the worse Walmart in the region. That's less to do with stock/merchandise than chronic understaffing. Ex: 20m in line for return this AM waiting for a customer who appeared to be (can't make this up) repeatedly counting dollar bills and calling someone. Other times it's been engaging retail Survivor mode hunting for a sales associate for some locked item electronics purchase which, once she/he are found, is more than helpful but clearly overwhelmed. Like the Target in Lowell, avoid this store where/when possible. Geographic convenience to/from this location is often inversely proportionate to time wasted once inside.
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July 2022 by Jaimee P.
I literally had the worst experience today at the Walmart in drum Hill I am so aggravated with them I don't even want to shop in their store no more they literally made me feel embarrassed to the point where I had a severe panic attack outside the store I had to walk over to the Panera bread outside and I started crying my eyes out and I was shaking they disrespect their customers and then they have customers behind people in line waiting laughing at the person in front of them and then as the person is going out of the store the store employees are chuckling and giggling under their breath as the customer is leavingSo highly dissatisfied with the store they barely ever have any registers open and then they have employees that don't have consideration for people making purchases
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February 2022 by Tom C.
This Walmart is run how people on the internet make fun of Walmart for being run. I actually find most Walmart's run better than Targets. They have cheaper prices, a clean store, stocked shelves, and helpful employees. However, this store has none of those qualities. It is very old, dirty, and barren. There is hardly ever anything stocked (this was the case even before the labor shortage). I recently was trying to buy some baseball cards for a gift for someone. They now keep them behind the customer service counter and there is a limit to one pack. The lady said they had to put them back there because people were stealing them. Well why is there a limit then? I proceeded to not even buy one pack and visit the Tewksbury Walmart which has all of the great qualities that I mentioned earlier. Choose a different store.
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December 2021 by Warren S.
Not managed well. Waited for over 20 minutes in a sporting good section while they try to find a team lead with the keys for merchandise that was locked up. Finally left the store. Listen to associates laugh about how the manager was always missing.
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November 2021 by Gail C.
Just did my first "Curbside " pickup. Very fast, very efficient. Nice young man brought my order out and placed in the car.
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October 2021 by Jose S.
The people that work here are bad, they are not committed to help, I m waiting in the more than 30 minutes, asking for help and they just say wait a minute...
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October 2021 by Linda Thistle
good selection of foods coffee is good Caramel Latte was perfect breakfast selection is delicious soups n sandwiches are great
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August 2021 by Kiyana R.
Hmmmm.... Where do I start? Oh, yeah! People who work at customer service regularly make arguments with customers. I know they are not exactly the sharpest tool in the shad, but need at least basic level of training about dealing with customers. Few actually harass customers by citing rules they don't even know.Managers are not any better. They are actually dumber than regular employees.If you want to buy a pencil or buy a bottle of soda, this is the place. If you want some services such as sending money or financial service, these people have no idea how to service customers.I have never seen any Walmart this bad.
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June 2021 by Alyssa Marie Ortiz
dirty utensils ... go to another location. great food...but this location lacks cleanliness
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January 2021 by Marie T.
I live an hour with traffic from a store and so I had the Walmart app and recently purchased Hanes cotton briefs for women. I had picked the colors of the briefs - pinks and blues and floral print what I received was black and white zebra and leopard print and beige. When I called to complain about this I was told that the color is not guaranteed. This has also had happened with another REN product in which the type of cleanser was ignored and the just gave me a replacement and When I tried to take back with the receipt at your store without the packaging I was denied. I have deleted the app and will not be purchasing anything else......
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October 2020 by Nathaniel Robert
Terrible delivery service
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July 2020 by Rona Gofstein
not all workers are wearing their masks properly. behind the counter... and nothing over the nose!
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January 2020 by Jennifer Kamel
Got a salad but they missed the cheese, tomato’s and pecans. So basically $11+ for some lettuce and onions. Very disappointing!
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November 2019 by Jonathan Michael
Always have had a good experience here. Especially love the Mac and Cheese.