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February 2024 by Danny Hebert
One of or if not the best storage facility around the security system alone guarantee's your valuables are safe and secure. The staff is amazing and very helpful so if you want a good safe and secure place for you stuff then this is the spot
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October 2023 by Jessica Edwards
So easy to set up online. Space is clean, large, easy to navigate. There are hand trucks and dollies available for use, and the elevators are large, making getting stuff in and out a breeze. The least stressful part of preparing to move!
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August 2023 by Thomas Newcomb
I needed a storage unit and went to this one. The person who took care of me was very nice. Didn't know what I needed, so she took me my wife to see what size I would need.she took her time and made sure we got what we needed. I would recommend this storage place to everyone. And the price for the units are good also. Thank you
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November 2022 by Emily Pyatt
So far I have experienced a great welcome. Keep it up. Thanks.
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September 2022 by Stew S
Very helpful when moving in. Nice clean facility and well managed.Went over and above in helping out, even though they were busy at the time.
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October 2021 by RA Blair
As a first time storage unit customer, I was very pleased with the service and facility. Kathi was very knowledgeable and friendly and patient. The only issue I had was the "administrative fee". I don't remember that being mentioned. But I would certainly recommend the facility to my friends and family.
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June 2021 by Katie Markey
We have had a great experience at The Storage Solution in Drum Hill - it is a very clean facility with great customer service. The check-in process was seamless. Doug showed us to our unit and when he realized there was an AC vent in the back taking up some space, he offered to move us to a different unit immediately. The unit was big enough for us even with the vent, so we told him it was okay. He said he would give us a discount on the unit because of the vent which was so nice. Great prices, great customer service, and a great facility. We highly recommend!
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May 2021 by Bruce Cutcliffe
We live local and watched The Storage Solution facility at Drum Hill, Chelmsford, MA, as it was being constructed, but only now have elected to use it for storage. I just wish to remark upon my initial experience with a member of your staff, namely Kathi Ferrante, Assistant Manager. Ms. Ferrante was most professional and extremely helpful during the process of my selecting a particular storage to accommodate our needs; I certainly took a long time selecting a unit. You are most fortunate to have Ms. Ferrante on your staff. This is an extremely neat and clean facility.
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April 2021 by Ina Pollock
At a very stressful time in my life, Kathi was wonderful. Not only did she walk me through setting up my access code, but she showed me around the facility and answered countless questions. Thank you for making my move back to Massachusetts easier! The facility is very clean and new.
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January 2021 by Ellen Cassidy
I was not familiar with renting a storage unit. Doug, Mgr. in Chelmsford could not have any nicer. He patiently answered all my questions and took the time to show me the different size units.The Storage Solution - Chelmsford is very clean and well maintained You will not be disappointed doing business with them.Thank you Doug!!!!!!
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December 2020 by Joel Naticchioni
Fantastic storage center! Very well lit, climate controlled, easy to get to, and well maintained. The owners are very friendly and have a variety of unit sizes for any need.
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August 2020 by Patrick Kimera
I was extremely impressed by the lady that welcomed me on Sunday afternoon; 20 minutes before closing for the day. She provided very prompt, responsive, and helpful customer service. Clear explanation of options, clean office, and a swift step by step check in process.
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August 2020 by Suren Chelian
The facility is great and Doug was really helpful and honest. He was able to find me a great unit and got me settled in 30 min! Definitely Recommend!
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August 2020 by Mark Odell
Extremely friendly and helpful staff. Doug was able to help me find the right sized unit and explained everything. Couldn't be happier.
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July 2020 by Brendan Walles
I would highly recommend Drum Hill Storage to anyone looking for a unit of any size. I rented a unit for a few months, a few months back and was extremely happy with my experience. I never had to worry about the safety of my things, not only due to it being climate controlled, but also the security cameras and pin pad Access gave me peace of mind. The 24 hour access is also extremely convenient. Management is also extremely helpful, and friendly.
