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“I just want to leave a huge shout out for amazing customer service from Abigail and Bryce from the Verizon store in Webster Ma. I had no texting and they took the time to fix my phone and even call tech support. They are an asset to Verizon for sure.”
9AM - 9PM
46 Auburn St, Auburn
Mobile Phones
“Recently my wife and I visited the Auburn location for assistance with phones and were cared for by CJ and Jeff. Both were excellent to work with and helped the process go smoothly. They both went above and beyond, even helping sync our car and phones. Other staff were pleasant as well and the store was meticulously clean. You won't be disappointed in visiting this Cellular location.”
“Shawna was outstanding! Took her time to explain everything. From changing our service to purchasing our phones and accessories!! She made our first experience with Verizon flawless! Thank you Shawna.”
10 AM - 6 PM
135 Main St, Sturbridge
Mobile Phones
“Really Friendly associate and help me so much with everything from the beginning to end, they make sure I am all set before I left the store. Been here 3 time no complaints.”
“The manager dealt with a very inappropriate person who was cursing at and attacking her. He came back with flowers and an apology while she was helping me. She handled the situation with grace and kindness. I've always gotten great customer service. I appreciate the whole staff. Great work!”
“I've been getting my phones here FOREVER! ONLY place I'll go..today showed why! Casey was AMAZING!! Great service and so knowledgeable great guy process was painless great phone great price in and out. HIGHLY RECOMMEND”
“After searching eastern Massachusetts looking for refurbished cell phone,I discovered Wireless Xperts....Leo/owner and Hassan/lead technician Are the most conscientious and customer friendly people I have ever met...While Leo gave me a deep discount on a new/used I-phone, Hassan cleaned and fixed the power input jack on my old phone as a courtesy. I highly recommend this store if you're looking for price/service and customer attentiveness....”
“I recently had the most extraordinary experience at the T-Mobile store in Auburn Mall, thanks to the exceptional manager, Nick. From the moment we walked in, Nick’s professionalism and dedication were evident. He not only secured us an incredible deal on our new phones, but he also provided service that went far beyond our expectations.
What makes Nick truly remarkable is not just his expertise in finding us the best phone plan, but his extraordinary act of kindness that changed our lives forever. During our visit, my son, who had been suffering from blindness, experienced a miraculous healing thanks to Nick. We were absolutely shocked and overwhelmed with gratitude.
Nick’s actions have profoundly impacted our family. His kindness, professionalism, and dedication have left us with undying gratitude. We cannot thank him enough for the incredible service and the miracle he facilitated. Nick is not just a manager; he is a beacon of hope and an inspiration to us all. Thank you, Nick, for your unparalleled generosity and for transforming our lives in the most extraordinary way.”
“i came to the store for the first time and there were many people and i did not know how to sign in and the store specialist Mario helped log me in and was able to service me and my grandmother . Mario was kind and patient and spoke 3 languages . I recommend everyone for their internet mobile needs to this hard working man”
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“James helped me find a screen protector for my iPhone and headphones for my trip and provided me great Custer service highly recommended him for anything in electronics and phones I’ll be back for sure”