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“They are the BEST place to sell/trade in unlocked electronics! They explained the value well, and compromised as well if you would like a product instead of cash. But you are not forced any way or another. Very experienced and pleasant experience, I recommend.Also, if you get a screen protector, you have UNLIMITED warranty, just $10 for replacement. Very wonderful quality, better than Amazon.”
“Thank you Ibra for staying late to fix my phone. You are very good at what you do. I am shocked you got it working again. This company is very lucky to have you.”
“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“It was very awesome working with Joe..very professional courtesy and patient bc I have no technology experience and Joe explained everything to all my questions and concerns in a manner that I could understand. He's very knowledgeable of the products and how it all works. I would highly recommend him and the Verizon store in Quincy.”
“They always have better discounts on cell phones and cases. Satisfied with the customer service especially in this store and with the help of the agent Mr Franklin thank you.”
“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”
“The best services I never expected.After heart broken from another store. This the best store for to share and bring my friends get any devices here.Thank you the only agent here today. You made my day ?”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
“Hi I want to the Accessory Depot store to get screen protectors on my Samsung Galaxy tab S8 ultra 14.6 screen 256GB 12GB and my Samsung Galaxy tab A8 10.5 screen 128GB 4GB. Great people very friendly. Got the screen protectors in two days. And they put them on for me. I would highly recommend the store and I'll go back if there's any problems with any of my other devices need to be fixed.”
“I love visiting this place, I really always find what I need, the best service, thank you for your help, guys Lucio Jenny, very helpful, always looking for the best offers for me”
“Fast and quick!!! I’ve broken my iPhone 12 screen and the gentlemen spoked about the issue and changed my screen with in 20 minutes.. thank god my phone got its life back.. Thank you so much guys”
“Cesar at ATT in Medford was great. Very good experience in and out in no time. He answered all our questions. If he didn’t know the answer he went to his coworker great team work.”
“Received very good service from Andrew at the ATT Store in Boston Seaport District this afternoon. Very knowledgeable and helpful. Would recommend this store.”
“100% satisfied customer here. Fully recommend Somerville Communications. I visited for a screen/display replacement on iPhone 11. The business completed a rapid and effective repair. Cost was > 35 % below competitor. Friendly and polite personnel.”
“Marvin started helping me and went through the process, we had to wait a whole hour to turn off find my iPhone, he was great! & then jenasis took over, went over everything for me, sat there for almost two hours while we transferred all my data (even when we had to start all over and they were already closed). Not once did they seem annoyed or agitated and she was super friendly, good convo and help. (She even filled my water bottle for me!) I’ll definitely be coming back to this store for future needs”
“Thank you very much for serving me, very kind Ingrid, very professional, very patient, excellent, very happy with my purchases for me and my family. I recommend that you go to AT&T store, they will be very well served. Great deals, excellent people Ingrid thank you”
“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”
“I had a great experience here. I came in with a cracked screen on my Surface Pro. Michael fixed it promptly and it looks good as new. I would highly recommend this business if you're looking to get your devices fixed.”
“Edgar was the best! We struggled with over the phone ATT costumer service for 2 WEEKS and he helped us in less than an hour get everything straightened out. He deserves a raise!!”
“All I can say is WOW. My mom severely cracked her iPhone screen to the point where her Face ID wouldn't even work anymore. We were on our way to the Apple Store to buy her a new one when I informed her that getting her screen replaced would be significantly cheaper. She was hesitant, but I convinced her to stop by TurtleScreen near her house after seeing great news articles about it online. We came in at 6:15PM just to inquire about pricing and their hours - thinking they wouldn't be able to do a same day repair given they close at 7PM. However, they squeezed us in as soon as we came through the doors and by 6:45PM my mom had a brand new phone screen! She's so happy with how her phone looks and we were extremely impressed by the professionalism of the folks working at TurtleScreen qnd their efficiency. The prices are very reasonable for what you get and my mom ended up saving hundreds of dollars compared to getting a new phone! Can't recommend these guys enough!”
“(Translated by Google) They always serve me with a very good attitude and professionalism, and they repair my cell phone, thank you ?(Original)Siempre me atienden con muy buena actitud y profesionalismo, y me reparan mi celular, gracias ?”
“I had a good experience to work with Luiz . He is very nice and kind for his client- my daughter and me . He performed his task in term of sales representative professionally and properly.”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“I never write reviews but Terrell, Adrian and Jen are rockstars. They figured out a complicated situation over the course of a few days and were friendly, funny and helpful the whole time. Thanks for everything!”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“I had an issue with the replacements battery for an iPhone 7 Plus they installed , and they rectified the situation. They stood behind their work. I would go back for sure.”
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“Great experience with Juan. I had an appointment to upgrade my phone and he was very helpful. Very efficient and was able to explain all the different deals and options clearly.”