Hardware Stores in Charlestown, MA

“I recently visited my local Ace Hardware store for a couple of hardware-related issues, and I can't express how grateful I am for their unparalleled service, problem-solving, and customer care. It's rare these days to find a business that genuinely values its customers and puts them first, and Ace Hardware truly excels in this regard, making it a standout option for meeting all your hardware needs.One of the tasks I needed help with was getting a key copied. The staff at Ace Hardware made the entire process smooth and hassle-free, ensuring that the key was accurately and efficiently duplicated. Not only that, but the team was also able to assist me in locating a matching screw I needed, demonstrating their knowledge about their products and their attention to detail.What really impressed me, however, was their willingness to go the extra mile. After finding the correct screws, one of the employees kindly offered to help me install the three missing screws onto the device I needed them for. You don't often come across businesses where employees willingly invest extra time and effort in helping customers, and it truly sets Ace Hardware apart from other hardware stores.My experience at Ace Hardware was nothing short of exceptional. The staff were knowledgeable, courteous, and went above and beyond to assist me with my needs. If you're in need of hardware supplies, services or assistance, I wholeheartedly recommend Ace Hardware - you won't be disappointed!”