The CVS Pharmacy in Charlestown provides pharmacy, health, and wellness needs. It offers prescription refills, vaccinations, personal care items, and more, with many locations open seven days a week. Customers can save money with weekly deals and the ExtraCare rewards program. Time-saving options include same-day delivery and free pickup for online orders. While some find the service not particularly friendly, the staff at this location are noted as very helpful, friendly, and professional, even when busy or handling complicated matters. The store has helpful staff willing to assist despite a heavy workload, making it a favorite for some. Self-checkout is also available.
TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE IN THE PHARMACY VERY RUDE AND JUST HUNG UP ON ME
April 2025
I have never had a more rude, condescending, or unhelpful experience at a CVS than at the Pharmacy here. I had a problem with a prescription and rather than offer help, the technician said it was my fault. I will never use this location again.
October 2024
CVS keeps sending me emails from Bunker Hill, MA. I live in Plymouth, MA. Can’t get response from CVS. what a cra pay system they’re running!