10AM - 6PM
1215 Main St STE 115, Tewksbury“I had several last minute packages that need to be sent right away. Sarah helped me sort out sizing, packaging and the most economical way to send everything! She was a pleasure to deal with! Customer Service is a difficult job and she handled all of my problems with effortless ease! I will definitely return! Thank you Sarah!”
“Well ,that place got bigger and better I used to go there few years ago it is good but dropped your trailer came back later or after 10 hrs , check out the Greek restaurant .”
“I really love our staples store in Acton the help is always pleasant. When I have an amazon return I use the discounts offered. They are the best local place to exchange or soda stream co. They often have bottled water on sale great for summertime parties.”
“Beyond excellent customer service. The gentleman working the counter was kind, beyond helpful, personable and patient. I watched him go go above and beyond for another customer in the sort of way that made it clear this was nothing out of the ordinary. Wonderful experience.”
“I’ve never had problems with this company in fact this company has always been professional and honest and the reviews here are fraudulent. This company had to start from scratch because someone stole from them. They are honest people.”
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
9AM - 12:30PM 1:30 - 5PM
880 Boston Rd Ste I, Pinehurst“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”
“For years, this store has been my go-to place to ship.
The staff there are always helpful, friendly, and efficient! It's a pleasure to do business there. And everything I ship arrives as scheduled.”
“I'm very happy to pay a few dollars extra for the packing and shipping guarantee and the cheerful expertise of the UPS Store workers!
Update: another package of heirlooms sent worry-free with the help of Jeff and especially Julia!”
“Denise was extremely helpful even though I didn't have anything ready! She walked me through every step to complete the return, very helpful and very kind!Convenient location and easy to do before shopping”
“The guys that work here are all awesome. They are fantastic on top of things. Always happy to help. I was looking for ways to save you money on your shipping needs”
“This USPS location is great. All the employees are always to kind and helpful. It's a busy location, but that doesn't stop them from taking the time to help customers to the fullest.”
“Got my wedding invites printed here with rsvp and detail cards. They came out so beautiful and on time that I printed everything else for my wedding: guest book sign, bar menu, programs, and thank you notes. That were amazing to work with!”
“I went to this Waltham Staples for TSA Pre enrollment. Patrick at the Travel Ready section was very nice, kind, and helpful. He was knowledgeable about the process too. Staples is lucky to have him!”
“Products are fairly priced, specials are truly specials, staff are hospitable and helpful, stores are comfortably laid out with ample room to bend, reach and select the item you need. Staff are always hospitable and ready to help.”
“Nicholas was incredibly patient and helpful when a delivery didn’t happen asPlanned. His professionalism made a difficult situation manageable and everything worked out in the end.”
“Steven at the Waltham post office was very helpful during the passport process. He was very patient with my family. He helped us with the step by step with a smile. He went an extra mile and gave my toddler coloring paper to keep him busy. He knew the customers by name. Just a phenomenal and excellent service. Thank you Steve!”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
“I wanted to send a painting, framed with glass, ~2’ x 3’ from MA to Indiana, and was concerned about breakage as well as a timely arrival. I spoke with Nathan, at the UPS counter in Westford a couple different times, he was super helpful, worked with me to minimize the cost while keeping the packaging protection adequate. The painting arrived in perfect shape at its final destination, and I am a satisfied customer. I recommend this ‘Pack and Ship Guarantee’ for anyone with similar concerns.”
9AM - 12PM 1 - 4:30PM
62 Brookside Rd, Westford“Eric, Eric,Eric…. I have no words!!!! The best and will always use this post office because of him!Friendly, helpful and makes you feel comfortable and welcome……”
“Jamal made my experience at the printing department a breeze! He was attentive and listened to my exact needs. He provided personalized advice and helped me complete my project on time. Thanks so much Jamal!!”
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
“I had to come on here and give Lee and Tom an amazing review!! Lee helped me cut up flyers for my small business and was giving me really good information on the best printing options for me and took time out of his busy day to assist me. Will definitely be loyal to this store!! I appreciate them helping a small business owner like myself :) will only be using this UPS store from now on because of how great I was treated!! Thank you again!!!”