United States Postal Service
Post Offices,
Shipping CentersHours:
661 Washington St, Canton MA 02021 Hours
About United States Postal Service
The United States Postal Service at 661 Washington St is a reliable and accessible location that serves over 157 million addresses across the United States, including territories and military bases. As the only organization delivering to every residential and business address, USPS manages a significant portion of the world’s mail and operates over 30,000 retail locations nationwide. Customers appreciate the professionalism and friendliness of the staff, noting that the employees are helpful and willing to answer questions. The Canton branch is especially praised for its convenience, easy access, and the positive attitude of its team, with some customers willing to travel further to visit this location. Several reviews highlight the exceptional customer service provided by specific staff members, such as those who go above and beyond to resolve issues, communicate clearly about delays, and assist with missing packages. Even when issues arise, such as long lines or parking concerns, customers acknowledge that the staff’s helpfulness and courteous attitude enhance their experience. Basic services like buying stamps, mailing items, or sending paperwork with tracking are generally smooth, though some customers prefer to handle large bulk postage elsewhere due to line length or parking. Overall, the USPS at this location is recognized for its dedicated staff and commitment to customer satisfaction.
Most Recent Reviews
July 2025
The postman accidentally grabbed our garden tool when delivering our package. I went to the post office even though they were closed for the Saturday afternoon but the post master still came back later in the day to drop it off.
January 2024
USPS Canton branch is conveniently located and easy to access (just don't perform a u-turn to park). The staff is always professional, friendly and happy to answer any questions one may have. Not all local USPS locations are equal, which is why I'll often drive further to this one even though it may not be the closest.
April 2023
I've been to this post office 2 times in the last 3 months. The person at the counter was very friendly, professional and helpful. Parking could be an issue but hasn't been for me. Overall a good experience.
More Comments(44)
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