10AM - 6PM
15 West St, Walpole“Exceptional service from Alex today at Walpole location. I told Alex exactly what I was looking for due to the planter fasciitis in the high arch and he was so thorough so knowledgeable. He gave me a few options to try with the product knowledge behind each shoe.
I fully trusted him and would come back again. I very much appreciate the expertise and time spent with the customer. It’s hard to get that these days and keep up the great work!!!”
“Last month I had the pleasure of shopping at the Dedham DXL location. My wife and I were assisted by Robert -- one of the most professional, knowledgeable, and kind sales associates we have come across. Robert was patient and went out of his way to assist, even though we arrived at the store 45 minutes to an hour before close. The end result was a refreshed wardrobe and a great selection of clothes for an overseas trip. I would be remiss if I did not also mention that Robert proactively identified and resolved an issue where I was not receiving my DXL rewards. Thank you for such a wonderful shopping experience and for all of the assistance.”
“Went here looking for a gift for someone special and didn’t know what to get, Caty helped me find the perfect gift , even ended up buying something for myself they just have so many sneaker options. Caty was super patient and helpful I had no idea what I wanted she was such a big help”
“Visited from El Paso Texas to find some shoe's for the weekend. Ended up in Aldo in Braintree mall and was welcomed with the nices sales reps I’ve ever met. Great place and 10/10 would recommend.”
“Getting back into working out and needed shoes that would be good for a variety of activities - the fitting appointment was a great way to get my needs addressed! Learned I’d been buying shoes a size too large for 10 years (whoops!) and am super happy with the ASICS I purchased. Even better is getting to support a local business. Definitely recommend!!”
“This place is THE BEST!! I have shopped in consignment stores for years and years and this one tops them all! The owners and workers are fantastic …friendly and so helpful! This store“calls” me when I’m looking for a fun shopping experience!! ??”
“I called the Dedham store because I work in Norwood. I inquired about a specific style in my size. The girl who answered the phone informed me that they were out of stock then proceeded to check inventory of other locations. Unfortunately no luck.
I told her I had a purchase voucher from work that was date sensitive. She said I could come in and still purchase and use the voucher.
When I arrived at the store, a very nice young man named Eric greeted me and welcomed me in. I explained I had already spoken to someone on the phone.
Then a young lady came out from the back and greeted me. Her name is Lauralye Akerman (who happens to be the store manager).
As soon as I said hello she knew why I was there and proceeded to order the specific shoes I requested. Voucher redeemed before the expiration date.
Both Lauralye and Eric are very personable and professional.
I would recommend the Dedham store to anyone who appreciates GREAT customer service.”
“I have gotten all my summer footwear here for many years. They Never fail me. Customer service is awesome. Since Covid-19, I was unsure about them opening, but I am pleasantly surprised because I need my new shoes.”
“Only boot I wear is RedWing. I buy 2 pairs of boots a year. Great customer service. What else is to be said. The boots break in fast and that's big for me I am on my feet all day long at work. Buy with confidence.”
10AM - 7PM
15 Stockwell Dr Suite #7, Avon“I took a drive here earlier today with my husband who was in the market for a new pair of sneakers/walking shoes. He can be a tough fit for any and all clothing because at 6'3" tall with a size 13 wide foot, things can be limited in stock. As it is, he has all his dress shirts made for him and he has had suits custom made to ensure an impeccable and comfortable fit.Lucky for him, the particular sneakers he was looking for were not only in stock here in his size but at a lower (factory outlet) price. The customer service was impeccable. A salesman named Hector assisted him and brought out not only the shoe he was looking for but a couple of other examples for Tom to try on and consider. For essentially what is an outlet store, this level of service seemed above and beyond and was greatly appreciated.The store also sells, lots of other New Balance sportswear for both men and women....leggings, sweats, jackets, gym wear, socks and even hats and gloves all under the New Balance label.As this is a "factory store" with lower prices, you cannot always count on finding the exact thing you are looking for and in your size. That said, there seemed to be a huge array of inventory of all kinds. There are some things sold here that are "factory" seconds but those are clearly marked. If not marked as such you can be assured they are first quality.New Balance is a local Massachusetts company so it is nice to give them our business. Many, although not all, New Balance shoes are manufactured in the United States and they employ many New Englanders amongst their 5 manufacturing sites in Massachusetts and Maine. This is a good new story from a good news company trying to do the right thing here in the USA.This store is a bit out of the way for us but I would definitely return. There is another outlet a bit closer to us in Brighton but for us, that means traipsing in and through the city and ending up in a potential parking nightmare. Here, there is plenty of easy and free parking and the store and its layout are large and easy to navigate.”
10AM - 7PM
287 School St, Mansfield“Staff was super helpful and informative Im not a runner but I needed a good pair of shoes for work because I walk and do a lot of physical work. The staff member I spoke with was very nice and helpful and great at listening to questions and what I was looking for in a shoe.”
“I needed a new pair of Hokas asap and these were the only guys that had my size. 10/10 service and hospitality. They put the shoes on for you and everything. Could not recommend enough”
10AM - 8PM
250 Granite St, Braintree“I needed a suit for a dinner and I had no clue what to look for or what my sizing was. I went into Miltons and received fantastic service from Tomekia who is one of the wardrobe consultants. She demystified the whole process for me and helped me look great for my event. I appreciate her attention to detail and the jokes we were able to share while picking out what looked best for me.If you are someone who doesn’t know exactly what fits you best or would look best on you, check out Miltons! I went there just a few hours before my event and it was a lifesaver. If you have the opportunity to work with Tomekia, know that she will make sure that you look great ”
10AM - 8PM
942 Hyde Park Ave, Hyde Park“Yesterday I went to buy sneakers for my kid and Stenley and Ju offered my great customer service. Stenly was helping me out and his professional and sales experience was excellent. I purchased women Nike Dunk Low SE. He went above and beyond to explain to me about the sizes I wasn’t too sure how certain sneakers run. He was very patient and warm welcoming. Please make sure they see and receive this review. I like taking my kid to that store, my experiences going in there are always good.”
10AM - 6:30PM
603 Washington St, Dorchester Center“I love this place. The two young men in there are so cool and friendly the lady at the front is so professional. They care about their customers. Hard working team. They do all my embroidery..”
“They have a unique selection of sneakers they have inventory that's not available at your traditional sneakers stores how ever there toddler section is plain”
10AM - 5PM
525 Providence Hwy, Dedham“Great new manager matthew. He is wonderful and he promotes a great shoe company. Great shoes for diabetic patients. See him for a comfortable shoe fitting and great customer service. He is the best.”
10AM - 5PM
10 Bassett St, Milton“I always find cute pieces here. I love the shackets. I have a tote bag I got here and I get so many compliments every time I use it. Everyone is always friendly and helpful.”
“I had a very pleasant experience at DSW in Stoughton on February 25th at 3:44 p.m. when I was there to buy a pair of Adidas sneakers that I had seen online. They had them but I seen a pair of Nike sneakers that just stood out to me. They were a little more money but I did end up buying them after a little help from one of the managers. I didn't get her name unfortunately but she was very helpfull answering all my questions. The cashier was great, the guy that brought me out the sneakers was awesome, the place was clean and tidy, the parking lot was nice. I have nothing bad to say about DSW in Stoughton, Mass.”
“Didn't catch her name , but visited yesterday with my daughter and her friend to pick out dresses for their dance and the worker that helped us was so nice! Will definitely return because of her customer service and the cute clothes!”
“I am a sneakerhead and I am at basically 50,000 subscribers on YouTube. I love the sneaker game so places like this is like heaven on Earth to me. I was helped out quickly and the customer service was good but could've been better. But I used to work at a sneaker store before so I know what comes with it and exhaustion happens a lot. The store had a lot of dope products from Nike Tech to SB Dunks and more. - SheCallsMeJuvi (YouTuber)”
10AM - 8PM
250 Granite St #2060, Braintree“Had a great experience today at the21 Kaylie has such amazing customer service skills all my needs were met as well as all questions answeredI was greeted and left smiling :)Kudos to the management at rue21 they are doing a great job! 5 stars!”
“I looked around and didn't see what I was looking for. They had lots of sneakers and sandle options. They had very helpful staff. I just did not see what I wanted for my needs. I will try again”
“Helpful service, but not in your face. Great prices. Limited selection of boys dress shoes. Good selection of men's loafers and running shoes and good selection of girls dress shoes, winter boots.”
“Needed boots w/ a specific list of reqs, for a career change job. I knew nothing about work boots! Now I know a lot, thanks to Steph @ Red Wing
She educated me, measured, picked out an insert, and just made the whole process seamless and fun. Most importantly, the boots are perfect, like walking on a cloud. Steph & Red Wing are the way to go for high quality boots & amazing customer service.”
“Had an issue with my order; it took too long. Promised delivery in 2-3 business days (I was in a rush and really held to that). It arrived 6 business days after ordering. I contacted the number, and I was immediately refunded for the whole order, and I get to keep the shoes.”