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October 2023 by Kelly L.
Had a custom pendant made and they had great communication the whole process and were very accomadating. I was super happy with how it came out and the final price was lower than the initial quote :) thanks again!!
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August 2023 by Kelly
I went to get a watch battery replaced and a tight knot taken out of a delicate chain. Michael was so friendly and welcoming from the start and my daughter and I left our jewelry there for him to take a look at. A few hours later we came back and he had the watch battery replaced and the difficult knot taken out. I was expecting to pay double the price that I did. I definitely will be returning to purchase some jewelry. Go to Robert’s Jewelry , you will not be disappointed!
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July 2023 by Denise Gray
Roberts Jewelry is my go to place for appraisals, repairs and watch batteries and I recommend it highly! I recently needed to get my jewelry appraised for a new insurance policy. Adam was extremely helpful and did the appraisal very quickly. I also went there to have a link removed from a bracelet that was too big. Mike took the link off right away and didn't even charge me! I find both Mike and Adam to be honest, friendly and very accommodating!
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July 2023 by Rob Berardi
I recently needed to get some jewelry appraised. Robert's was my 2nd call, and thankfully I didn't stop after my first. Not only were they accommodating, Adam saved me 80% compared to what the store across the street wanted to charge..Excellent and efficient service, great price and an overall pleasant experience. Would highly recommend these folks!
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July 2023 by Matt E.
Came in to sell a gold bracelet that I had originally purchased from him for $900. He was extremely vague about what he could give me for it and was pushing that I would get more value if I swapped it for a new one. Since I had been in his store countless times before and thought I could trust him, I decided to exchange this bracelet for a new one that fit more comfortably around my wrist. Trusting his word and his judgement as a Canton local (my family has gone to his store for years) I agreed to exchange the bracelet AND front an additional $200 for a new 14k gold bracelet. Turns out the new bracelet I got is worth about $250 in gold. What he did to me should be considered illegal. I'm a young guy and don't know much about gold, but I sure know a lot more now and I definitely know that my family and I as well as everyone I know from Canton will get a firm warning to never visit these back alley trenchcoat wearing pocketwatch salesmen ever again. Don't get me wrong, if you want repairs, they'll do it for cheap if not free, but that's just them lubing you up before they bend you over the first time you decide to do real business.
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June 2023 by Teresa Morales
I went to Robert's jewelers to have a watch battery replaced in my designer watch.The gentleman in the store tried 2 different batteries and the watch was not running.He told me repair would be $150 to $200 and the watch would have to be sent out. Because this is a designer watch (the quality of the mechanics is usually not great) he was showing me some other watches he had in the store. I ended up leaving the store with my broken watch. My cousin called the jeweler she uses in Quincy and was quoted $40 - $80 to replace the mechanics. The next day I got my watch back and was charged $10 BECAUSE IT JUST NEEDED A BATTERY! So I'm not sure if the store has bad batteries (remember they tried 2) or if I looked like an easy target. Either way I would never shop here because I wouldn't trust that what I was buying was genuine.
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June 2023 by Katie Holden
Adam was so easy to work with and helped us find exactly the type of ring we were looking for - great customer service and we are in love with the final product!
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March 2023 by Jason Peretz
Very friendly staff! I came in for a watch adjustment and was met with a lovely greeting and great experience. I plan on coming here for all my jewelry needs moving forward.
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March 2023 by holly descoteaux
I really enjoyed browsing the store. Adam was very helpful friendly and professional. A great find for jewelry lovers.
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March 2023 by Robin P.
My husband dropped of my earing to get a post replaced. When we were away on vacation he surprised me with the " fixed" earings. They were not my earings. Robert's jewlers replaced my earings with a smaller, cheaper set. I had the earings for years and wore them all the time. Don't trust Robert's jewlers. Theives!!! Don't trust!!!!
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February 2023 by Susan Carlson
I visited Robert’s after my longtime jewelers retired. I have found the owners & staff to be knowledgeable, friendly and professional. They have helped me with several repairs, a ring resizing & an appraisal so far, as well as providing excellent sales assistance. They are honest & reliable, and I find their prices and the quality of their merchandise to be quite fair. It’s a pleasure to work with them and I will keep going back. I have my eye on some very nice pieces when the timing is right. Top-notch service, and convenient location with parking! Highly recommend!
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February 2023 by Janis Urbanek
Just found my new favorite jeweler right in Canton. Imagine walking into a Jeweler and paying half of what many places charge for battery replacement. So delighted that I had batteries replaced on the spot in 2 watches, then at no charge Mike polished my diamond and checked the prongs. Robert’s Jewelry is located across from Cobbs Corner shops. I’ll be bringing a bracelet for repair next week.
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January 2023 by Jacqueline Daly
I went into Robert’s Jewelers tonight. The owner was beyond friendly. I had broken my necklace. He fixed it within a matter of minutes. The service was great. I would recommend anyone to come see him for their jewelry needs. I will definitely be going back!
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December 2022 by Daniel Nguyen
Robert’s helped me find a beautiful ring quickly and in time for xmas. Can’t go wrong w these guys 10/10 service.
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December 2022 by Kristina Grudzinski
I dropped off two rings for Robert’s Jewelry to resize. He was so helpful with the process and resized them both for a great price and got themback to me quickly! My experience with Robert’s Jewelry was amazing. If you’re looking for someone you can really trust to take care of your treasured items, please go to Robert’s Jewelry!
