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November 2023 by Victor Hanan
Mike was absolutely great! Easy and no pressure. He showed us 5 cars and was extremely patient with finding the right one. He shows lots of pride and you can tell he loves his job!
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November 2023 by Dee deMango
After driving a beat-up work van for 15 months, My husband saw a 2011 Shelby GT500 on the North End Motors website. The first person he spoke to was Dawn. He explained his concerns regarding financing - she compiled the paperwork and set his mind at ease. Seven days later he was driving off the lot in his dream car. Dawn is more than an efficient salesperson, she is true to her word with a heart of gold. Kudos also to Mario and Mousad - who were very supportive. We highly recommend this dealership for their diligence and honesty!
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October 2023 by Devina Flores
I came to north end motors to finance a car with my daughter and was met by a wonderful sales person Mike Morris. He helped us get into a great first time financed car to help my daughter with building her credit. He was very nice and helpful in every way possible and made us feel confident and comfortable. I highly recommend Mike to help buying a car.
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October 2023 by Bri
My mother and I have been coming to North End Motors for years. My mother purchased her car from them a few years back and it has remained in great condition ever since. The service department has always taken amazing care of our vehicles. The employees here are kind and friendly individuals. Rick has been such a kind person and a great add to the service team! He found time on a busy Saturday schedule to squeeze me in, especially when my car was running extremely low on oil. I love bringing my car to North End Motors and you will too!
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October 2023 by Nathalie Gauthier
Great experience all the way around from the moment I pulled up! Mike Morris happened to be out front, taking care of a customer. He respectfully took care of us both, promptly showing me the car I'd seen online, reviewed all the specs with me and handed over the key so I could take a ride for the full experience. And oh wee, the ride was a smooth as butter and so was the deal! Thank you for a painless, haggle-free process, patiently explaining all details & having fun while we locked in my next new toy!
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October 2023 by Lenia Driscoll
Working with Mike Morris from North End Motors was an absolute pleasure. Mike was responsive to our needs, and far exceeded my expectations in regards to finding the best vehicle for my family. Mike is a true professional and it was a sincere pleasure working with him. I will most definitely recommend Mike to my family and friends. ⭐️ ⭐️⭐️⭐️⭐️
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September 2023 by wise listo
Mike is super helpful, he understands his customer's needs and addresses their exact concerns. He is NOT like the sales agents who like to force unnecessary marketing strategies on their customers. He highlights alternatives and allows his customers to make their own decisions. Only comes in if needed. He is not pushy!Superb and excellent customer service experience!
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September 2023 by blanc marquis
Only After (Supposedly) signing paperwork for a new car I was informed that they did not actually have the title and they were waiting to receive it. That was over a month ago, and every time I called I received different answers and contradictory excuses. They would lie and make Promises of tomorrow every other day as if they were certain, as opposed to just telling me they didn’t have the title and didn’t know when they would. My Friends and family decided to call to inquire about the car and my very same sales person was offering test drives and trying to sell “my car” to my friends and family. Perfect example of every negative used car dealership stereotype. Big waste of time.
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September 2023 by Spencer Polsgrove
Edit- Marking this up to 3 stars as an overall average experience. I spoke with our salesman today in person. I will be going to Canton Car Center instead for my service needs.Waited a few more hours when we went to pick up our purchased vehicle because they weren't ready for us. We had arranged the pickup 4 days prior and reminded them twice since then. Even though they told me it was being detailed/cleaned there was popcorn under the seat.As far as service here goes, don't expect too much. I have been taking my family's cars here since we moved to Canton in 2010. I've attached a picture from the last time my car was serviced. You'll note that even though they have a roof over their parking lot, my car was left in the snow. I was very upset clearing off my car in the snow before work.
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September 2023 by Jodmilson Morais
The salesman Mike Morris, went above and beyond with financing, communication, and the test drive. This by far was the best experience I have ever had when purchasing a car. I would highly recommend North End Motor sales. Great people looking help you purchase a car. Most dealers are just in a rush to sell you a car, but Mike helped me out. Thank you again. J.Morais.
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September 2023 by Alexander Hardy
North End Motors provided a great experience. The salesman was very helpful and patient. I never felt rushed into anything and he was very professional. If I were looking to make a car purchase in the future I would definitely consider coming back.
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August 2023 by Stacey
North End Motors made the car buying process seamless and easy. Working with Dawn was a pleasure, as she was friendly and helpful. After seeing my dog in my car, she invited him along for the test drive and into the building. I appreciated Dawn being attentive while doing a walk around of the car and noting any concerns I had, such as a worn belt.I was pleased with how quickly and easily the paperwork and financing went. When I had trouble figuring out how to wire the down payment, Dawn was very patient and helpful.When the day came to pick up my new car, my mom reluctantly agreed to make the 1+hr drive. As she pulled into the parking lot of North End Motors, I realized….I had forgotten my license plates from my old car. The manager informed me that they did not have temporary plates (I think that’s true of all MA dealerships) and told me that my options were to go home and get the plates or to come back Monday. Dawn saved the day with her quick thinking when she suggested I simply register the car, with a new registration and new plates (instead of transferring from my old car)…and it could all be done without even leaving the building. $35 and 20 min later, Dawn was installing the plates on my new car and handing me the keys!The car had been detailed and the worn belt had been replaced before pickup and I’m loving my new car!
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August 2023 by Jeremy Elliott
This is for the Sales Dept. I purchased a car here a year ago and had a great experience. I was looking for a specific car, and these guys had just what I needed. The salesperson was very helpful and friendly, and the sales team was able to get me financing at a good rate. There were no hidden fees, and the entire process was simple and painless. Thanks!
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August 2023 by DaySeven WellnessCenter
My name is Portia Lee and my experience with Rich Travers at North End Motors service department has been exceptional. Richard demonstrates great dedication to do what’s in the best interest of his customer. I will continue to have my vehicle service at North End because of Rich’s excellent service.
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August 2023 by Laura T.
Unresponsive and deceptive sales staff. I recommend you take your business elsewhere, I wish we had.