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May 2024 by John S
Leaving 24/7 fitness and told the front desk at Answer that I wanted to take a look around. Clearly I am shopping. After looking around I decided I would take the week pass and give it a shot . I was denied because apparently I had been in the gym before. Thinking back, I might have done a month to month 7 years ago. I think the gym was under a different name back then. In any event, I explained to the women at the front desk I was leaving 24/7 and would likely join Answer but I want the free pass. Denied. What a great way to bring in a new member. What a great way to get back an old member. Either way, this is just bad business. If I was the owner and found out , I would be livid.
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April 2024 by Amit Talwar
If you like neat and clean gym, then this gym is not for you. Very dirty gym. Look like machines are very cleaned and never maintained. The changing room is very smelly. Trash is all over the gym.
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February 2024 by Monica
I've been a member of this gym for over 5 years and unfortunately had to cancel my membership. I understand that it takes 30 days to process the cancellation, but almost a month after cancelling, I was charged a 50 dollar annual enhancement fee for the FOLLOWING memebership year even though the owner says that the fee is charged 60 days BEFORE the anniversary of the membership. I politely asked the owner to remove that fee as it's unfair to to me to pay a maintence fee for the whole year when my membership would be cancelled almost 2 months prior to it, but my request was dismissed mulitple times by the owner. I am exteremely disappointed by the lack of customer service by the owner, espeically for a longtime member, and I am especially baffled that he would leave a petty comment under my review, which I originally did not give details for out of respect for the workers of the gym itself.
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December 2023 by Carlyn Lawatsch
Very disappointed with the service my family is receiving at this gym. The first and only time we went to this gym, one of the employees was angrily screaming about something (not related to any sort of getting excited while working out) We have been trying to cancel membership SINCE JULY, it is currently almost December. They required a letter mailed by certified mail to cancel, we sent it and they are still trying to charge us. It's a hell no for me dawg.
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November 2023 by Carlyn M.
Trash Service- We have been trying to cancel membership since July. They made us send a letter via certified mail and are still trying to charge us. Just trying to grab some money from you and don't care about you at all- terrible practices. On top of that, the only time we ever stepped foot in there one of the people working was angrily screaming - and not about their work out.
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November 2023 by Carlyn M
Facilities are OK at best, but their service practices are terrible. We have been trying to cancel our membership since July. We called and talked to them about canceling and they made us send a letter by certified mail and now they are still trying to charge us. On top of that the only time we stepped foot in the place someone working there was angrily screaming- and not at all about a workout. 10 out of 10 would not recommend.
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November 2023 by James Gordon
Not a fan of kids waiting at the entrance for paying members to come in and out so they can sneak in and goof off around equipment. There needs to be better management/security to keep this space for members who pay to come here at after hours
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August 2023 by Mayza F
I would like to share some constructive feedback regarding my experience as a member of the gym. While there are many positive aspects, there are certain areas that require attention for improvement.Firstly, I'd like to address the issue of treadmills. I've noticed that some of them are in poor condition and are in need of maintenance. Additionally, the absence of clear signage indicating when a treadmill is out of order can lead to confusion and discomfort among the members. Having this clarity about equipment availability is essential to optimize workout time.Regarding cleanliness, although this might not directly impact the workout, I would like to highlight that regular maintenance of common areas, such as restrooms and communal spaces, would contribute to a more pleasant and hygienic environment for all members.I appreciate your attention to these points and hope that the gym management can consider the suggested improvements. I am confident that with these adjustments, the experience of all members will be even more positive.
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July 2023 by Kyle McFatter
Everything I want out of a gym and nothing I don't. Unlike many gyms I've been to, I have used almost every piece of equipment at the gym, and it's rare I find myself wishing they had anything more. And everything is kept in good condition!The locker rooms are kept in good condition and the sauna is a great way to recover after a tough workout.The staff is very kind as well as the other gym goers!
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July 2023 by brendan Flynn
The remodeling looks amazing! Turf is super cool and very clean. Plate loaded machines feel better than any other gym I've been to. (on par with professional gyms). This place has everything you'll need and more!
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June 2023 by Colin
If I could rate this gym a zero I would. Locker rooms are disgusting, 30% of lockers are punched in or broken, showers are nasty. Premium membership offers towel service, but they took that away. Sauna is tiny (8’x3’)and some clueless humans will workout in there with weights. Management is tough to deal with, did all necessary steps to cancel (fill out forms, came in person), but was still billed for months on end. Lori will say she called you and left voicemails without actually doing it to officially cancel (and pay more cancellation fees) and will only try calling you once before leaving your membership open. Go to a different gym, place is gross.
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December 2022 by Mark Sminkey
Great experience here. Staff were super friendly. Lots of flexibility on guest memberships from daily, weekly or monthly. Perfect for an out of town visitor to the area. Highly recommend!
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October 2022 by Open Minded Talk.
This place is my sanctuary or should I say my heaven on earth ?.I highly recommend this environment if you need to exercise with peace of mind.
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October 2022 by George S.
The gym was decent on its best day, always had a terrible odor and leaks. Cancelled my account then moved away, and because I didn't keep the printout they were charging me until I changed bank accounts. Then called to try to rectify and was called a liar. Planet fitness right down the road is cleaner, more spread out and much more affordable. Not to mention the equipment is more up to date, answer is fitness half the time machines were broken or missing pieces.
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October 2022 by Best Picture Studios.
This place is my sanctuary or should I say my heaven on earth ?.I highly recommend this environment if you need to exercise with peace of mind.
