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June 2024 by Oyku C.
This has been my post office for 3 years and I go regularly. They handle everything in a professional manner, they know a lot, they are organized and ready to help. I usually don't have to wait for too long. I never had my packages missing and they always get delivered promptly. My package got stuck in another post office (went there by error) and it has been stuck for over 3 week. This post office even helped me out with that. I am so grateful. Every employee is helpful and special thanks to the lovely blonde lady who resembles Stevie Nicks!
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May 2024 by Faisal Alnasser
Long lines
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March 2024 by Ana Quadros
Today I tried to get fingerprints in the USPS office. There was an extremely unhelpful and incompetent lady. We had to wait 15 minutes for us to help us even though there was no one else in line. When she came she spend 5 minutes talking to her friend instead of helping us. She then did not give us any information and refused to help us until we get it done. I would really hope they would get more competent people. It was very clear she had no idea of what she was doing. If you can go somewhere else to get your fingerprints
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March 2024 by Kate Betteridge
Walked at 7:59 and was immediately helped by an employee who called out “window” and opened his till for me. Was out by 8:02. After previously waiting 20 minutes in a one person line at the Mt. Auburn to mail a package and over to this location, I was very irritated but the counter staff made me feel better. Excellent service.
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March 2024 by Lury Baltodano
This place has the rudest employee ever, with a grumpy face, please do not approach to him, he has long hair with a ponytail.Very disrespectful and uncomfortable attitude.
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February 2024 by Mary Joy Geronimo
If you want to get your passport done go somewhere else!
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February 2024 by Pratyush Goyal
Smooth experience
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February 2024 by louis creteur
20 persons line, 1 folk to handle everyone.You're mail will get faster to the receiver than it took to give it to those guys
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February 2024 by Quang Nguyen
Feb 17, 2024 I went there to ask about my mails never delivered to my address. After hearing my concern, the staff Kishon went inside and back saying his manager will be with me shortly. I got there at 12pm and around 1pm still didnt see any come to help, leaving me stand alone in a corner.
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February 2024 by Nathan Elchert
This is a pretty decent branch. The waits aren’t bad, they are well-supplied, and they have a postage machine.
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February 2024 by Andrew Thrapp
Took over 20 minutes to buy a stamp
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January 2024 by Dan Freeman
Never spent less than half an hour here
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January 2024 by Hassan Wasel
I rarely write reviews but I feel compelled to do so with this branch. I'd give this branch less than a fraction of a star if I could.My ordeal began when an item I had insured and shipped through USPS arrived completely damaged. Naturally, I filed a claim as per the standard procedure, expecting a smooth resolution given the insurance coverage.However, the situation turned sour when I brought the damaged item to the USPS branch for evaluation. To my disbelief, the staff refused to accept the item because I no longer had the shipping box. Despite my explanations that the box was discarded, not anticipating such a requirement, the staff remained irrationally adamant to even evaluate the item.Their insistence on having the box - claiming that the insurance is "on the box and not on the item" to process the claim felt unreasonably illogical, especially considering the item itself was present and visibly damaged because of their shipping process.This experience has not only caused me inconvenience but also shaken my trust in USPS's customer service and claims process. It's disconcerting to pay for insurance only to be denied the service when it's needed, due to a trivial and uncommunicated technicality.
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December 2023 by Melissa Rivard
I always find the people working at this location to be very helpful.
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December 2023 by Ngoc Tran
My interactions with the employees here have been good. The problem is the wait is too long every time.
