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June 2024 by Megan Yung
Never felt so scared to be at a TARGET had to grab a few things while visiting the amount of Homeless people around is overwhelming VERY UNSAFE AREA WILL NEVER RETURN TO THIS STORE
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May 2024 by Sean Meehan
too small to have a good selection. ideal location to be oriented more toward convenience items only, with perhaps some pickup for app orders where you can be informed whats limited in stock before wasting your time browsing. also, the cashiers at this location werent exactly rude when i visited, but not exactly helpful or engaging in much customer service. i can go to walmart to be treated like that
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March 2024 by William Brannon
Incredibly poorly managed, never has anything, go elsewhere if you don’t want to waste your time
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February 2024 by Katelyn
This is deeply the worst Target I have ever been to, if you can even call this a Target. It is woefully understocked and the environment feels dank & sad.
Upon my most recent visit, I learned they have converted the lower floor into a glass prison for the products. There are aisles of little cages for basically any necessary product. You have to ask an employee to grab any of the products, turning shopping into a slow, agonizing, and embarassing experience. If you would like to smell what a shampoo is like, now you have to do it shamefully. God forbid that you have the product in your hand and realize you do not like it… Now you have to take up more of the employees time, as well as making the wait longer for another person to get their items.
If you want multiple personal products, such as deodorant, shampoo, conditioner, and soap, a Target employee becomes an underpaid personal shopper as they have to unlock a door at your whim. The products are locked up like you are in the Apple section at Best Buy, except instead of locking up $1000 macbooks, they are locking up the $6 Dove spray deodorant, as these two products are definitely of equal value. In fact, I could go to a Best Buy and purchase a $200 mechanical keyboard without having to get it freed from a glass prison with a lock.
I do not believe that the amount of shampoo stolen by the unhoused and low income is so detrimental to Target that the tens of thousands spent on locking up the products and loss of customers is more inexpensive. I mean, considering how this Target was already in the lowest tier of Targets in this country, I would assume they would perhaps put money towards improving the store to retain customers. Perhaps the money for the personal product prison cells could have been put towards making this Target less of a sad and depressing place. There is a reason why this Target is a ghost town when you walk inside.
There is no point to going to this “Target”. They honestly may as well just close down. You can barely even shop here, and it would probably be easier to just shop online with another company.
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February 2024 by Frances Love
Started locking basic items here- I feel so bad for the staff who have to run around helping people and for the shoppers who either wait minutes for what would usually be a 3 second purchase or more likely go without and opt to buy the item elsewhere
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February 2024 by Fatii Yellehna
Is good so far
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January 2024 by alisha
There are so many items locked up and it takes away from the guest experience. There are also a lot of bare shelves and overall lack of product selection. You're better off just ordering online or going to a different location if you want to shop in store, unless it's a necessity.
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January 2024 by Ben Pruitt
Decent grocery selection but home goods are hit or miss (poor stocking). Unfortunately they have been impacted by rampant shoplifting so many items are in locked cabinets, as others have mentioned. Happy to have this store in central but it is sub par as far as city targets are concerned.
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January 2024 by Alexander James L
shopping here feels like you're at a prison store the way everything's locked up and cordoned off
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January 2024 by Iz iT
Very close to where my house is, so the commute is awesome.
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January 2024 by christopher evans
Horrible place horrible customer service always out of stock don't waste your time with these miserable people that work thereHorrible experienceAs a single father with a disability to be profiled because of a bicycle not to be able to shop is crazy.....Shame shame shame... Cambridge Target on Mass Ave needs New Management... This target really gives me the racial profile ( hurry up and buy ).. vibes
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December 2023 by Jason Harris
Had a knife pulled on me here, so there’s that
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November 2023 by Matt S
Like some other city groceries or department stores, they have begun to lock up easily stolen household goods. It is very inconvenient to get an employee to retrieve or open cases for you especially as they seem perenially understaffed. I feel ridiculous waiting for employees to buy something as simple as a tube of toothpaste. In fairness there are people openly fencing what appear to be stolen goods about 100 yards away in central square....No reason not to buy off amazon or your favorite mail order store instead. Grocery selection is low, low quality, and high in price.
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October 2023 by Eric S.
This place is the worst. Complete mess. Every aisle is always blocked by huge carts full of boxed product (no one is ever stocking shelves though). The check out lines are a complete mess and no one ever knows whats going on. Half of the self check outs are always in need of associate service, yet no one is ever around to tend to them. It has never been different. I have been several times at different times, on different days. Same terrible place every time. I'll make do with Walgreens or CVS from now on.
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October 2023 by Herb Thomas
Excellent service upon asking a Target Employee for service ?
