My experience with Santander has been that the bank has really cleaned up its act. The waiting time, treatment of customers, etc seems to be a lot better and from what I can tell the company has addressed past negative issues, so I'll rate them better now.
March 2017
Horrible costumer service!! Went in today and the man inside just totally didnt want to help me with THEIR atm. He was to full of himself and ignorant. Been a customer for 10years and never felt so disrespected. NEVER going there again!! Good job santander of Cambridge.
In Cambridge, Santander Bank is here to help serve your financial needs. With more than 575 branches and more than 2,000 Santander ATMs across the Northeast, including many CVS/pharmacy® locations. With checking accounts, money market savings accounts, auto loans, personal loans, online banking, mortgages, and business banking – as well as a full suite of other banking products and services – Santander Bank’s network of 9,800 colleagues is here to help you and your business. Member FDIC. Equal Housing Lender.