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February 2024 by Therese McAllister
My mother age 93 needed transportation from hospital to rehab. Very anxious and in pain, it was a hard day. The crew from Pro Ambulance arrived and were so efficient and skilled which you should expect from any ambulance company. Taking the time to submit a review because the three members were so calming and caring working with her. They went above and beyond for her!Many Thanks!!!
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August 2023 by Leesha Carvalho
Bills for over $4000 for 1 ride. Insurance only pays average price for around $1500. Bills for just under the amount of my deductible ($2449) for Masshealth Health Safety Net. They send it to collections and most likey writes it off on their taxes. The collections agency sends it to my credit report. EMTs we're blocking me from the ER for a signature and ID.
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February 2023 by Harshit Raj
They are blatantly dishonest when it comes to billing. They lie to you about the billing and when you spend a few hours on the phone with them, insurance and the hospital and get all your facts right they hide behind "but this is policy". I am really not how are their billing practices even legal.
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December 2022 by Pj S
very unprofessional when they came into my house started asking al these questiopns to my mother and the girl said i am talking to her then she procceded to tell her it was her progotive to say if she anted to go to the hospital i saw my mother getting mixed up and then i stepped in and said she is going then she conyinues as if they did not want to take her they said there is nothing wrong with her said the nurse was just here and she said her blood pressure was low she got very faint heart beats she said she should get checked out better safe then sorry
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October 2022 by Adrian
"PRO EMS" A.K.A "Professional Ambulance Svc" A.K.A "Professional Ambulance Serv" overcharges your health insurance company whom will only pay reasonable and customary charges for ambulance services. The remaining balance is immediately sent to First Financial Resources collection agency without even contacting you. This is an absolutely deplorable company.
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September 2022 by Adrian M.
"PRO EMS" A.K.A "Professional Ambulance Svc" A.K.A "Professional Ambulance Serv" overcharges your health insurance company whom will only pay reasonable and customary charges for ambulance services. The remaining balance is immediately sent to First Financial Resources collection agency without even contacting you. This is an absolutely deplorable company.
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December 2021 by Sara Truong G
They are so fast and they know what they are doing. We got tested at 7am and at 12pm the next day we already received the test results. While many places claim that they do RT-PCR test for travelling purpose, this place is by far the best. They saved us a lot of stress. Highly recommended!
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November 2021 by voyse reason
Extraordinarily horrible services around billing. They misuse their power and send your account to collections. Go to lengths to be unhelpful. 911 calls should not be directed to them to provide ambulance services as the patient is later left to their mercy for issues around billing. They need to be investigated by consumer protection agencies.
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July 2021 by Nicolas Charbonnier
Gréât serviceResults in 12 hours
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May 2021 by Melissa S
Great location for Covid Testing. Very organized, professional, fast results and inexpensive. I needed mine for travel purposes and it was perfect.
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March 2021 by Lynne Bennett
Professional Ambulance Has Amazing Dispatchers and First Responders! Patient and Professional service everyday, all day!Thank you for al you do :)
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February 2021 by Thi Huyen Huong Gilman
They are so fast and they know what they are doing. We got tested at 7am and at 12pm the next day we already received the test results. While many places claim that they do RT-PCR test for travelling purpose, this place is by far the best. They saved us a lot of stress. Highly recommended!
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February 2021 by Rebecca Cawley
No doubt the best covid testing experience I’ve ever had. The staff was incredibly friendly and did a great job at explaining how to conduct the test in order to get the most accurate result. The site was impressively cleanly, with a worker sanitizing testing stations within seconds of people leaving them. Super affordable cost at $80 for testing, almost everywhere else is $100+, and won’t give you results back for at least 3-4 days, whereas here you can get PCR test results within 24-48 hours. If your test comes back inconclusive or they feel that not enough specimen was collected to give an accurate assessment, they let you come back and redo your test for free. Highly highly recommend!
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January 2021 by Lindsey N.
Excellent site for covid testing. Easy to make an appointment online, affordable at $80 for a 24-48 PCR result, very clean and efficient with friendly workers.
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December 2020 by Patricia Calioro
Shout out to all the EMT ‘s managing the COVID testing sites in Cambridge. Everyone was so kind and considerate.
