-
October 2023 by Diana Dozier
1st time dropping some off to be return.Was shown how to use the machine.
-
August 2023 by F S
It's June 23,2023 and the store closed suddenly during the working hours. next time when you close for an urgent reason please be clear in the notice you hang on the door. please let us know when exactly you will open the store. if we have to pickup or packages from another location please explain to us how. don't push us to call amazon customer services who don't know anything about the store. thank you.
-
August 2023 by Jeffrey Ohl
Generally very good. Wasn't open today at 11:55am despite door saying it opens at 11am on Sundays. Some others were waiting outside confused too.
-
August 2023 by Carol S
The store closed when I got there at 4:30pm on Sunday while the website says it opens until 5 pm. I with they kept the website consistent so people don't go there found out it's closed.
-
July 2023 by David Lopez
Great service. This locations makes things quick and easy. Even when theres barcode issues etc.
-
July 2023 by Mark Kingsbury
It's a great location and especially good for those with no real address to get stuff delivered too.
-
March 2023 by Johnson MrBear
First time went there to rerun an item bought at Amazon. The reason that I went there because it does not allow me to return it at Kohl which is very close to me. Was in a line first, but then I was told that I could use the machine directly. And it was super cool, it instantly print the label that I could attach to my item, then put it in a drop box, then I am done! I do not even need to put it in a box! Very nice experience to return stuff. Definitely 5 ⭐️
-
January 2023 by Alvin Awyong
DO NOT LISTEN TO THEIR GIBBERISH; HAVE YOUR LABEL SCANNED. Lost my (somewhat costly) return because the staff refused to scan my return label; insisting instead that I drop it into some chute. I mean scanning the label would literally have taken less than 2 seconds; the level of laziness! In the process of liaising with Amazon; unsure if I'd get the refund.
-
January 2023 by Eric Song
My go-to location for returns. Very clean and quick service. The staff are very helpful and friendly if you need
-
January 2023 by Leticia M. Jáuregui Casanueva
Very bad experience with an Amazon Hub Locker. First, the code takes several minutes to generate and then you need to see the attendant. There is only one attendant and we had to wait in line for over 15 minutes (after waiting 8 minutes for the code to generate) since the machine scanners didn’t work. Very frustrating experience, especially after realizing that they don’t open weekends.
-
December 2022 by Amanda Weeks
This is a safe place to have your packages delivered and know that it will be safe and not stolen. Also the customer service representatives are very friendly. Happy holidays to everyone!
-
December 2022 by haboston-G
There is a staff, so easy when you want to return big items. The young man who helped me today was quite cheerful and worked very quickly. The store's space is clean and beautiful!
-
November 2022 by Felicity Muffin
Easy to get to, always busy but maintains cleanliness for the most part. It is irksome how many homeless like to just sit in the square as some think its alright to try and stare you down to force you into eye contact with them so they can engage you with the shenanigans and no one has time for that. Just let me drop off my items and be on my way thank you very much.
-
November 2022 by Joshua Pham
Friendly staff, clean, and efficient! If I had to make one suggestion -- in this area people often loiter right outside the door. The fact that it's an automatic door that opens outward doesn't really play nice...
-
November 2022 by Tyler Motes
This locker area is always clean and the staff is very friendly!
