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August 2024 by Melanie Solo
My fiancé and I absolutely loved living at the Lofts at Kendall Square. We had the most beautiful apartment with tons of natural light, the onsite gym was an excellent feature that we used each day, and the team took such care planning social events for the community to participate in. But the biggest thing I want to shout out is how incredible Seth and the rest of the management team were when we had to unexpectedly break our lease early. I don’t think ever experienced such a kind and responsive leasing office of all the places I’ve lived. If you’re considering the Lofts, go for it!!
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May 2024 by Ryan
Took a tour. The place seems nice, but there are some odd issues. The biggest thing is the management company. I do not trust Equity Apartments at all. I have toured a lot of there places and they are so poorly maintained.
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February 2024 by Kenzie Dalton
I had a great experience, Chloe has been so helpful. She is super professional and knowledgeable. Very accommodating and friendly, she answered all the questions I had as well!
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February 2024 by Connor Suech
Lofts rock??Chloe, Stacey and Seth were so helpful and provided exceptional customer service.
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November 2023 by Lexi Chen
I’ve been a resident of this building for three years (we switched into bigger units twice)with the last year being notably disappointing. A key issue was the introduction of a retail space adjacent to my unit. This was done without any prior notification during my lease signing or at any point before the construction began. The construction process itself has been a constant source of disruption, characterized by loud noises, including drilling as early as 7 AM. Despite numerous complaints, the management’s efforts to provide advanced noise alerts have been inconsistent, with a failure rate of about 80%. My attempts to resolve this through email have resulted only in apologies, without any form of compensation. Based on my experience, especially in the past year, I would recommend exploring other living options in the area.
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November 2023 by Billy Bob
Beautiful unique apartments, superb location, great service.
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Downgrading review after a year. Still a great location and really neat apartments. Unfortunately the elevator breaks down often and multiple days often elapse before service requests are addressed.
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September 2023 by Diego Gonzalez
My family and I enjoyed our time living in this apartment. Absolutely gorgeous! The leasing office were always welcoming and happy to assist. Incredible amenities and great location close to the river and the city.
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June 2023 by Yijie He
I want to express my sincere appreciation for Cole Bosio's exceptional support in delivering a deposit money refund check overseas. His responsiveness, expertise, and dedication were truly outstanding. Cole's guidance made the process seamless, and his commitment to customer service went above and beyond. I highly recommend Cole Bosio to anyone at The Lofts at Kendall Square in need of trustworthy and reliable assistance. Thank you, Cole, for your outstanding efforts!
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May 2023 by Chelsea Kan
My family and I love living here! Our apartment is beautiful with high ceilings. There is a beautiful rooftop at one of the buildings, a large laundry facility, two gyms, grills and outdoor seating, dog washing station and the lobby is beautifully decorated/styled. The staff go above and beyond here, and we’ve always felt well taken care of. This complex is in a perfect location (close to MIT, grocery stores, coffee shops, playgrounds, and restaurants). We feel so lucky that we get to call this wonderful place home!
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May 2023 by Angela Banks
I've lived here for about 3 months and have really enjoyed it! Anyone who appreciates industrial interior looks will love the look of the loft apartments. I get lots of compliments from any visitors. Keep in mind with the tall ceilings and windows there are practical considerations such as appropriate curtains and lighting, but if you're willing to make the investment it can make for a beautiful place. I've found the management and maintenance team to be very helpful and prompt in their responses. Geoff, the community manager, has been especially helpful and answers all my questions. The lofts also have nice amenities like the gyms, and I can't wait to use the rooftop deck once the weather gets warmer! Finally, it is in an ideal location. It is close to the Kendall redline station, near restaurants, and right next to a beautiful park with a dog run. I've loved it here.
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May 2023 by Elizabeth Grice
Interesting, one-of-a-kind building with a welcoming + helpful management team. After looking in Boston and Cambridge, we fell in love with the Lofts at Kendall Square. Our leasing agent, Cole, was immensely patient and accommodating during our search process. He listened to our needs and was a true partner in helping us find our home--indulging my many questions and proactively sharing updates on specific units we were interested in. Overall, an immensely enjoyable and seamless process!
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May 2023 by Eileen Yung
I have been apartment searching for the past two months, and finally, a friend recommended I check out Kendall Lofts. So glad I did. Within an hour of my scheduling a virtual tour, Cole reached out. He bent over backwards to answer every question I had over the next few days, whether I called or emailed, and was immensely helpful throughout the (EASY) application process. I've rented apartments in most cities on the east coast, and Cole's superior level of professionalism and responsiveness with every interaction speaks volumes about Kendall Lofts, and directly contributed to our decision to sign a lease with them. Also, it doesn't hurt that the apartments are beautifully constructed, are centrally located in a great part of Cambridge, and that as a tenant, you have access to a rooftop deck and their fitness center.
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May 2023 by Rishav Anand
Writing this review 6 months into my lease -The apartment complex and the neighborhood is great, with easy access to grocery stores, parks, MBTA (red and green lines) and Charles river. Great amenities well complemented by a highly efficient management team (Geoffrey, Cole and Anthony). All maintenance requests are taken care ASAP, and the management team makes sure to send regular updates to keep you in the loop.Huge shoutout to Cole Bosio, who has been super helpful right from day 1.
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April 2023 by AJ Bilyeu
We loved the place but unfortunately, had a really terrible experience with Geoff, the leasing manager, while trying to tour the unit. He didn’t show up for the appointment until the janitor called to let him know. When Geoff arrived, he was incredibly off-putting and straight-up rude to my girlfriend and her mom. He didn’t seem at all interested or happy to be showing the unit to them. For some reason could not even be bothered to have a civil and friendly conversation as he was touring them around and was trying to rush them through the tour. Was extremely cold giving one-word answers.This was off-putting enough for us to remove the reservation we had on a 2 bedroom unit. We’ve seen some nice apartments in nearby buildings that are more expensive, but worth not dealing with those types of personalities in the building management.
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March 2023 by carly
Posting an update on my last review which Kendall Square Lofts replied to saying they would address my requests.I still have no reliable source of heat or hot water in my unit. I have received no form of compensation for the past fourth months of rent I’ve paid while this issue has persisted. Management continues to minimize my concerns and delay addressing my requests for compensation.I’ve had to involve the city of Cambridge to have inspections completed and have sought legal advice to formally defend my tenant rights.I feel taken advantage of my building and staff of Kendall Square Lofts.Additionally, we had a HUGE leak and flood on the second and first floor of the building this past weekend. Multiple residents were displaced into hotel rooms for multiple days. There are massive amounts of electrical and plumbing damage. The building seem very unsafe. Many tenants have requested to break leases early and move out over concerns for their own safety and the lack of oversight my building management.For anyone touring or considering living here, I sincerely recommend looking elsewhere.
