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April 2024 by Johh J.
Jeana was very friendly and also very careful when handling my cat. She was very attentive and clarified what I have selected for Luca ( my cat) online for my appointment. Which I selected the wrong thing but she made sure and did a great wash on him
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March 2024 by Oa C.
Awful customer service! Do not go here! After leaving me to wait in the cold for almost half an hour, she insulted the person before me who was a long-time customer and ignored me completely. After he pulled her attention to me, and I told her about having to wait, she screamed at me to leave. Not only does she charge $100s for a doggy haircut, but truly inexcusable behavior. I will never go to this groomer and highly recommend avoiding it.
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March 2024 by Anna May Fitch
Jeana is always so great at keeping my cat, Zeus, calm and happy during his nail trim appointments. I always leave the salon with a happy cat and some more info on how to best care for Zeus (e.g., brushing, behavioral things, etc.)! Thank you for everything you do, Jeana!
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March 2024 by Udon
Amazing service! My dog has double coated fur and Jeana did a great job shaping her coat!
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March 2024 by Sunia
Jeana always does a beautiful job on my Pomeranian
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March 2024 by Christina T Lively
I appreciate their expertise and care in grooming our long haired cat. Thank you!
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March 2024 by Cynthia Harney
Jeana took great care of my ragdoll kitten during his first visit to a groomer. We had a wonderful experience and we'll be back soon for more services. Thank you, Jeana!
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March 2024 by Kate Brady
I had such a great experience with this groomer. My poor cat got into an accident with some candle wax. She was completely fine, but the incident left her with some oily wax matted into her fur. Jeana took great care to get the wax removed and I was incredibly impressed by the service and professionalism. Highly recommended!
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January 2024 by Michael Molinari
I’m incredibly disappointed. After finding this business on Google, I called and had a consult over the phone with JEANA. We spoke a great length for almost 20 minutes about my cat. What’s going on with the cat and how we wanted to groom. I couldn’t bring the cat in myself so my wife had to. Even though this point was booked for well over a week she had missed booked her appointments. My wife had to sit there for a half hour and wait for her to finish with another cat. When she finished with the other cat, she told my wife we’ll see if he’ll even let me do this if not, I’m going to charge you $50 as if it’s a no call no-show. Mind you she did not say anything about this $50 when I spoke with her for 18 minutes on the phone earlier in the week booking the meeting. She proceeds to “try “to to work with my cat. Call my wife in 10 to 15 minutes later and said we can’t do it. I’m charging you $50. This woman is an absolute mess. I wouldn’t recommend going to her I’d even recommend going to Petco to groom your animals over working with her. The fact that she even charged $50 for not being able to groom the cat when we were there on time and she had to wait is absolutely ridiculous. This woman is judgmental and overall mentally unstable. She told us to go to our vet and get a set up for the cat as if we would actually get a set of and bring the cat back to this place. No thank you. With the amount of dog groomers and cat groomers in the state of Massachusetts are highly recommended going to them over her.
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January 2024 by Michael M.
I'm incredibly disappointed. After finding this business on Google, I called and had a consult over the phone with JEANA. We spoke a great length for almost 20 minutes about my cat. What's going on with the cat and how we wanted to groom. I couldn't bring the cat in myself so my wife had to. Even though this point was booked for well over a week she had missed booked her appointments. My wife had to sit there for a half hour and wait for her to finish with another cat. When she finished with the other cat, she told my wife we'll see if he'll even let me do this if not, I'm going to charge you $50 as if it's a no call no-show. Mind you she did not say anything about this $50 when I spoke with her for 18 minutes on the phone earlier in the week booking the meeting. She proceeds to "try "to to work with my cat. Call my wife in 10 to 15 minutes later and said we can't do it. I'm charging you $50. This woman is an absolute mess. I wouldn't recommend going to her I'd even recommend going to Petco to groom your animals over working with her. The fact that she even charged $50 for not being able to groom the cat when we were there on time and she had to wait is absolutely ridiculous. This woman is judgmental and overall mentally unstable. She told us to go to our vet and get a set up for the cat as if we would actually get a set of and bring the cat back to this place. No thank you. With the amount of dog groomers and cat groomers in the state of Massachusetts are highly recommended going to them over her.
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January 2024 by Elaine H.
My dog has been a customer of Jeana's since she was a puppy. She has a long coat that Jeana has helped me keep in top shape. Now my girl has a terminal illness but still feels better when she's bathed and brushed. I appreciate that Jeana has been flexible during this time, and offered helpful advice.
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December 2023 by Lorraine Doyle
I brought in my seriously matted, old dog who needed help. And, Jeanna was just the ticket. She worked and worked on my Lucy, who came back happier and healthier than ever. Thanks, Jeanna! We'll be regulars from now on!
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November 2023 by Sarah D'Urbano
Jeana always leaves my long-haired kitty looking and feeling fresh and beautiful. She is very considerate of my cat’s needs and preferences. :-)
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September 2023 by Jessica Fisher
If you’ve got a cat in the Boston area you must come to Jeana! I feel like I’ve been around the block looking for a decent cat groomer, so when I came across Jeana I was blown away by her service. She has incredible communication regarding her services, and has been the only groomer to be concious of us having a second cat at home (who can get a little agitated when her brother smells different)She is knowledgeable when it comes to cats and you can tell she is passionate about promoting proper cat grooming.I left the salon with a clean and happy cat, and tips for how I can maintain his long hair at home.
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September 2023 by Barbara Gendron-Greene
Jeana was super careful with our elderly cat. He came home with a smile on his face and a LOT less fur in a good way. She is very concerned about the welfare of all her furry customers.
