Fresh Pond Auto Service is a reliable and honest auto repair shop. The staff is known for being extremely helpful, kind, and communicative. They provide honest checks, clearly explaining what repairs are immediately needed and what can wait, ensuring customers are never overcharged. The work is consistently excellent, fast, and affordable. The team often goes above and beyond, offering assistance even in difficult situations, such as helping with flat tires during off-hours or diagnosing problems for free. They are quick to order parts and complete repairs efficiently, with some jobs finished in about a day. Their integrity is highlighted by instances where they advise customers against overpaying, even directing them to check dealership part prices firsthand. The service is so commendable that customers highly recommend them to anyone looking for a mechanic in the area.
I guess the service you get depends on how you look or if you are familiar with the people. Otherwise you’d feel manhandled.
May 2025
Stopped there with an extremely low tire that another driver had alerted me to. The worker looked at the tire when I was about to fill it, said I probably had a nail, and then checked it and patched it for me. Saved my day! Price charged was affordable.
June 2024
Courteous and speedy service, they helped me fast in a pinch! I'll certainly be back
