The location of this branch is very convenient and I appreciate that it's always clean and quiet. I've only gone in to use the ATM, but staff there are always friendly.
August 2020
Employees of this bank do not seem interested in helping me do business with them. I'm getting the "it's not my job" impression, as I keep being sent forms as if I'm not already a customer with accounts at this bank. Very disappointing.
January 2020
When you need to have a local bank account, Eastern Bank in Kendall Square is awesome. You can walk-in and get great service with a smile. Their notary is available without an appointment, but everyone is conscientious of your comfort and privacy. Thanks!