CVS is a popular chain that offers a variety of services, including pharmacy, photo printing, and a small selection of food and stationery items. Many customers appreciate the friendly and helpful staff, with some staff members going above and beyond to assist, such as helping with insurance issues. The pharmacy services are generally praised for being fast, convenient, and staffed by kind medical personnel. Customers feel welcomed and often choose to return due to the positive customer service experience. However, there are some concerns. The photo department has received negative feedback, with complaints about delays, distortion of old family photos, and a long wait for photo orders. Additionally, some customers are upset about high prices in the perfume area, which they say are significantly higher than online or in other stores. The store's busy environment can sometimes make service feel rushed, but staff members like Michael and Joe are appreciated for their helpfulness. Overall, CVS is viewed as a friendly, convenient place with good pharmacy services and helpful staff, though improvements are needed in photo department efficiency and pricing transparency.
I never have an issue when I go to CVS. Sometimes there is a line at the pharmacy if I'm able to get a ride I would prefer the drive-thru pharmacy much more convenient and quicker
February 2026
Rude and incompetent pharmacy staff, and non-working checkout terminals. I don't know how they stay in business. Depressing.
January 2026
Pharmacy is really slow even they said ready for pickup. They still cannot find your prescriptions. Their system and people training need a lot of improvement!!
