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October 2024 by Jonathan Matsler
The location is great; the customer service is even better. I stopped in to rent a bike to ride along the Canal bike path. The shop is right across the street from Buzzards Bay Park and the start of the bike path. The staff were all extremely polite and professional. They fitted me with a very nice E-bike at a very reasonable price. This is a properly ran business that takes very good care of their customers. Five stars all around.
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October 2024 by James Parker
Affordable prices and helpful staff.
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September 2024 by tara law
My husband and I stopped at Buzzards Bay Bikes looking for a new bike to replace my 20 year old Huffy. To our surprise, we found one that had everything I was looking for with a bonus of a beautiful yellow finish! ✨
The owners Jim and Pam Ballantyne along with their employees were so helpful and kind. Their price was more than reasonable. They had my new bike ready to go in 15 mins!! Off we went to ride the Canal! I highly recommend Buzzards Bay Bikes for any of your biking needs! Five stars!
⭐️ ⭐️⭐️⭐️⭐️
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August 2024 by Daniel Klein
Friendly mom and pop shop. We got a punctured tire on the canal path, limped into the store, and they were good enough to fix our flat right then and there! We were so happy not to be stuck, and they were very generous to handle us right away!
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August 2024 by Safe Sweep
Fixed my bike within 24 hours! Very reasonable price. Very professional. Highly recommend.
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August 2024 by Brian Craig
As novice bike buyers, we couldn’t be happier with our experience at Buzzards Bay Bikes. Jim sent links via text, he answered all our questions, as well as ran through all our options in store. We truly feel Jim went above and beyond and we got the absolute best value for our money. The entire staff is super knowledgable and helpful every step of the way. We will recommend this business without hesitation.
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July 2024 by Melissa Ferrante
Excellent customer service! Jim and his son went above and beyond. My husband and I were impressed woth their knowledge, service and communication. We got exactly what my husband was looking for!
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November 2023 by Dave Leach
We camped in the parking lot for several days through Harvest Hosts. The owners were great and very accommodating. We were not able to take advantage of the bike services they offer, but the shop was extensive with plenty of inventory and parts and service. From speaking with them, they were very knowledgeable and professional. If I lived locally or needed service while traveling in the area. I would certainly use this shop.
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November 2023 by Nathan Isaacson
Very nice staff, extremely helpful. Knowledgeable about their products, and services. Reasonable rental rates. Adjusted my derailer for me, running great.
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August 2023 by Yisachar Greenberg
Comfortable bikes, excellent service , very nice people
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January 2023 by Sam Lorusso
Awesome shop. Great family business. Always helpful and a pleasure to do business with
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November 2022 by David Groh
I bought my ebike here after looking at many other bike shops on the Cape and South Shore. I am so glad I did. The friendly and helpful staff explained things well, showed me many options to choose from but did not overwhelm me. I was able to test ride the bikes and narrow down my choice to my best fit for value and comfort. Their prices for the bikes and the gear are very competitive even to online retailers and the service was great. A lot of people ask me about my ebike and I always tell them Buzzard Bay Bikes is the place to go.
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November 2022 by Brian Hart
Buying from a local shop (vs online) not only helps our local economy, but in my case the service really counts! I only needed a bike bell for biking the canal, but they educated me about a ‘trail bell’ the is so much better! It’s often used on mountain bikes to warn bears of your presence, but it’s great for my road bike, because it makes just enough of a chime to let walkers I’m behind them without startling them or belling them that they need to move (which they don’t)! Local service, relevant local education!
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October 2022 by Michael Coker
We are from Georgia and wanted to take our kids on a bike ride on the canal. We stumbled upon this bike rental shop, and we are so happy that we did. The team is so kind and helpful. They gave us great tips on the kids’ “tag along” and tandem-style bikes and told us how to find “secret” playgrounds along the route for the kids. The prices are very reasonable, and the location right across the street from the start of the trail is perfect. This is a business that cares for its customers and wants you to have a great Cape experience. I highly recommend!
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August 2022 by Larry S.
We were visiting a couple of old timers near The Cape when it was decided we'd bike the canal. Being a couple of out of towners we needed to rent bikes and they suggested we try Buzzards Bay Bikes. The entire process couldn't have been easier. I forget the nice soft spoken woman's name that helped us but I can tell you the shop dog's name is Tree. Just took a few minutes to sign the agreement and we were on our way. She pointed us in the right direction to cross the street and in about a minute we were at the bridge pedaling towards the ocean. Fantastic ride and returning the equipment was just as quick. Highly recommend to visitors looking for a little exercise and fresh air!
