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July 2024 by Mitch Tyson
Staff was very helpful in assisting me to get my rewards.
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July 2024 by Luis Arcaya
The best Staples store
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July 2024 by Caroline Crowley Mendes
Prices are much higher than competitors!
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July 2024 by Kevin McKelvey
Products are fairly priced, specials are truly specials, staff are hospitable and helpful, stores are comfortably laid out with ample room to bend, reach and select the item you need. Staff are always hospitable and ready to help.
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July 2024 by Peter Cusick
GREAT SELECTION AND THE PEOPLE KNOW THEIR STUFF.
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June 2024 by John Strauss
Friendly and they know their stuff
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June 2024 by Sam Gillis
Tom was great! I called with some basic printer questions and he was patient and helpful. Then I went in store and he walked me through all of the printer options, assessed my needs, and then we reviewed the pros and cons to allow me to make my most educated purchase! Thanks
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June 2024 by sid abelman
Good products at a fair price, good rewards system, helpful employees -- the definition of quality, I'd say.
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May 2024 by ziggy blackmuzzle
The store is OK in most respects--good selection of office supplies, at somewhat inflated prices. However, what I found truly obnoxious is their "simple print" service. They do not disclose their pricing until after you upload the documents to be printed! So to find out how much a "simple" job will cost, you must invest the time and effort to upload the documents and you are leaving potentially sensitive data with them if you decide to go somewhere else! This is a terrible practice and I urge all customers to go somewhere with more transparency in their pricing structure.
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May 2024 by Roberta Jones
Always a pleasure to shop at the Burlington store. Mike always greets me with hi and a smile.
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May 2024 by W W
Staff is friendly and helpful
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April 2024 by Daniel Baczkowski
Staff is always very helpful. Store is clean and stocked.
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January 2024 by Riasat Zaman
Quiet nice store with great customer service!
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December 2023 by Noah LeBlanc
Went in today to print a Christmas gift and couldn’t be more satisfied with the product and the service I received.Jamal in the printing department was extremely attentive, dedicated, and very enthusiastic when it came to assisting me. He went above and beyond to ensure the final print came out even better than I was hoping. The quality of service Jamal provided is very hard to come by in 2023 and has ensured I’ll be returning to this location for any future needs.If you‘re reading this Jamal, thank you for making my family’s Christmas that much better.
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October 2023 by Elaine G.
Shortly before noon today, I visited the Burlington Store. A very helpful person was restocking shelves, but then I got to the checkout area. One woman was behind the area, working on a computer so perhaps she wasn't a Staples employee. Still, it would be nice if she had said that someone would be with me shortly. She looked very focused, so that was probably the reason. A light was on at just one cash register, so I stood at that one. Nobody else was waiting. Someone saw me there and said she would get someone to help me. Well, someone went to the first register - without a light on - because someone went up to that station. I said, "Excuse me, I was here first." She responded that the line started where the person who had just come up to the area was. So I thought she wanted me to go there to wait. She went to the register I had been at and snapped at me, "Well, do you want to be helped?" or something similar. She rang up my items and the place to put my phone number came up, but she seemed to be anxious to get rid of me that she skipped right over that. I said, "I was going to put in my phone number, but I guess that's alright" She replied "You are suppose to use the app for that, even though the screen for inputting had shown up before she quickly passed it by. There was only that other person in line. I told her it was poor customer service, but I was so angered by her rudeness, I thought you should know. I will stick with the Waltham Staples. Thank you.
