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July 2024 by Susan Bangi
I have been to santqnder branches in waltham, Billerica boston road but this one on Cambridge street has the worst performance. I stood in line while the bankers chatted away with another customer till I left. Never return to that branch!!!!!
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May 2023 by Kellie Fallon
always helpful. fast & courteous service
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May 2023 by Djenane
Very unprofessional and rushing customers! Go to the one in Woburn as you will actually be taken care of and not treated like a burden. I don’t like my time being wasted.
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October 2022 by Turbo B
Worst bank everThey dont know how to perform basic paymentsI went to the counter and ask to pay my loan.. the girl was clueless.. asking 3 different people how to do it.. finally i gave her the money … , a month after i get a call from them saying that im past due 1 month.. have no ideea where she made my payment lost 250$ as i dont have the receipt anymore to get my money back… beware avoid this bank… total trash!!How the hell you go to college 3-4 years .. get out with debt and still cant perform basic bank transactions… plain stupid!!
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September 2022 by Heineken Please
Worst bank everThey dont know how to perform basic paymentsI went to the counter and ask to pay my loan.. the girl was clueless.. asking 3 different people how to do it.. finally i gave her the money … , a month after i get a call from them saying that im past due 1 month.. have no ideea where she made my payment lost 250$ as i dont have the receipt anymore to get my money back… beware avoid this bank… total trash!!How the hell you go to college 3-4 years .. get out with debt and still cant perform basic bank transactions… plain stupid!!
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February 2022 by Asfak Shaikh
Ms. Patricia Knight is excellent Banker. She is so helpful with kindness. She was teach me how to cheque deposit by online and save your time. No one teach me since I have a/c with this bank with some other locations I used. Only She is deserved. I missed her.
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July 2021 by Jenefer LJ
The worst service ever. Thinking to close all my accounts with Santander and move my funds to a different bank.
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May 2021 by Dilyan Marazov
Amazing service. I was in for a wire transfer. In and out in 10 minutes. Patricia and Seem a were super friendly and knowledgeable! Will use that branch again.
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November 2020 by Nat
Patty gave myself and my father such great costumer service. I defiantly recommend her at this branch. 5 stars!!!
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October 2020 by Domenic Della Pace
I have never been treated as poorly at a bank as I have here by the then branch manager and small business banking “specialist”. All they do is talk down to you. Stay away.
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October 2020 by Jay LJ
The worst service ever. Thinking to close all my accounts with Santander and move my funds to a different bank.
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July 2019 by Jaimi Duggan
I waited 12 minutes for someone to come up to the window only for them to tell me it would be a few minutes. It's been 10 minutes since then and I'm still sitting here currently waiting
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November 2017 by Nina Remy
Went to drive through banking. I waited over 10 minutes for someone to even to come over to attend to me. The teller was very nice once she finally did come to me. I then waited another 10 minutes for them to bring my cash back.
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May 2014 by Jonathan Carvalho
Slow service incompetent employees
