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May 2024 by Fred
Devon Haywood, Sr Banker at PNC’s Burlington Branch was knowledgeable, helpful and followed through on everything we dicussed.
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June 2023 by Saumil Patel
Be aware and alert.?
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June 2023 by Damilolayetunde Odusanya
My account was restricted during the holiday season which was very frustrating. I had to come in person to get it fixed. Nisrine Elbribri went above and beyond to help me. She was nice and very knowledgeable about the problem, she also suggested PNC offers that was ongoing which I did.Thank you Nisrine Elbribri.
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June 2023 by dectk06
Khadija Zini and Nisrine Elbribri have been fantastic to work with. I have been banking with PNC for several years now since living in OH and now live in MA. Thankful that these talented people have come to MA to broaden their service network. They helped me navigate an ATM dispute with finesse. The dispute is still ongoing but I have full confidence these two professional ladies will help me get through it. Sincerely,TK
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June 2023 by Abby Major
Two thumbs down! No teller. If I wanted machines I would bank with Capital One. To cash a check, and get a check made for me, took 30+ minutes.AVOID PNC in Massachusetts if you need to visit a teller from time to time. I have a PNC account from when I lived in Ohio, btw.I bank with Santander, in MA, and highly recommend.
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June 2022 by Scott Corcoran
Trash Bank.Got lied to by Jorge Reyes today who was desperate to sign us up for an account. Said my check couldn't be cashed though it was from PNC bank itself. Said it couldn't be signed over to someone to deposite either. Went to another bank and they were more than happy to help us.Gave my gf and I 3 buisness cards of his in a matter of 5 min.Check cashing fee is absolutely ridiculous too. Beware and stay far away.
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June 2022 by Derek
Jorge Reyes was phenomenal to work with. I truly could not be happier with the service he provided me. He was very welcoming, personable, and just a pleasure to deal with.
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June 2022 by Maria Melchiorre
I'm so happy a PNC branch finally opened in Boston! I love this bank and I've been a customer for almost a decade. I went in to set up a new account and Khadija and Euro were wonderful. They were helpful and kind, and Euro explained everything in detail and made the whole thing a quick and easy process. Highly recommend!
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June 2021 by Matt
great customer service! was very knowledgeable and helpful!
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June 2021 by Frank Randazzo
I've had PNC for close to 6 years now maybe longer . Course that's been in North Carolina. I've yet to try the new ones in mass. But as a bank the have always been 110 percent with me
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June 2021 by Jacqueline Allan
Horrible bank, go somewhere else
