“One name: Julia Locke. 85 middlesex turnpike #3020. That's the store you are going to want to go to if your reading this. Julia was the only wireless specialist working the day I came in. I had just had my S21 Ultra fixed around the corner, but they jacked up the Sim card reader and sent me to the at&t store around the corner. Julia was amazing. She worked on troubleshooting my phone while educating me during the process. Girl has a heart of gold, very professional, and a great personality. She got my phone back up and running after trying a few things. I appreciated her patience. I've seen associates give up after one or two tries, then try to sell you another phone. Julia, you are awesome, and I hope at&t and senior management understand what they have in you. You keep up the great work. You gave me a little more faith in AT&T.”
“Giancarlos was amazing. He helped me with little to no effort and covered everything plus more. 10 out of 10 I recommend coming to him if anything is ever needed.”
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
“Very good experience of visiting this store. Jack, provided professional assisted and fix my issues. He switching different techniques to solve the problem. I really appreciated. I am strongly recommended this store.”
“Huge thanks to Christen Martinez for helping me and my mother for changing the name on my T-Mobile account and upgrading me to the Google Pixel 7a. You guys are awesome.-Jack Dunk”
10AM - 7PM
75 Middlesex Turnpike, Burlington“Speed and efficiency, I only hope they can stick to your schedule, if its 7:00 then you get someone at 7:00 not 7:20, specifically when you get there earlier as a latter of respecting others time.”
“Awesome, kind, and helpful gentleman replaced the Zagg glass I had Verizon install incorrectly a week ago on my new phone. I so appreciated his expertise !! It’s perfect ! Thank You!! Susan”