“Giancarlos was amazing. He helped me with little to no effort and covered everything plus more. 10 out of 10 I recommend coming to him if anything is ever needed.”
“One name: Julia Locke. 85 middlesex turnpike #3020. That's the store you are going to want to go to if your reading this. Julia was the only wireless specialist working the day I came in. I had just had my S21 Ultra fixed around the corner, but they jacked up the Sim card reader and sent me to the at&t store around the corner. Julia was amazing. She worked on troubleshooting my phone while educating me during the process. Girl has a heart of gold, very professional, and a great personality. She got my phone back up and running after trying a few things. I appreciated her patience. I've seen associates give up after one or two tries, then try to sell you another phone. Julia, you are awesome, and I hope at&t and senior management understand what they have in you. You keep up the great work. You gave me a little more faith in AT&T.”
“You read about fix-it franchises and reserve skepticism about if they're any good. But when my wife's Pixel 7 took a funny bounce and broke the screen digitizer, the Burlington, MA one was able to get it fixed in an hour. To me, the out-of-pocket price was fair (given I didn't have device insurance and the component part comes as an expensive assembly) and certainly saved me the cost and hassle of getting a new device. And they were really nice about it. The work seems to be holding up a day later. Would bring another device in need of future repair-- at least, to the Burlington, MA store.”
“Excellent service for a fair price. Had my iPhone camera cover and screen protector repaired in a matter of minutes. Hussein did a great job. Definitely recommended.”