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April 2024 by Ronald Maurice IV
Carter’s service was excellent. This is my new go to Lush location. Its an hour from me.
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February 2024 by Josh Lees
To say I’m thrilled with what I got from here would be a huge understatement. As always, my experience at LUSH was welcoming, kind, employees were open and so sweet… but when I say I’m blown away by the shampoo/shower gel, I mean it 100%. I got the happy hippy gel (smells/makes me feel fresher than anything else I’ve tried, I love Aesop but the selection of scents just isn’t there yet) and the fairly traded honey shampoo was just glorious. I also couldn’t not get a face mask and gel eye covers.TLDR: The products from here are worth what they go for, and I cannot wait to check em out again!
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February 2024 by Glaicy Dos Santos
This place is SO awesome! I came with my sister and had the best time. We tried out a couple creams and a bath bomb. The workers really know what they are talking about. They have answers to all the product questions, and are really nice. My sister has sensitive skin and found products just right for her! Overall, this is a wonderful place and I definitely recommend!
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February 2024 by Jugg Mane
Meredith was very kind and helpful. I’ve shopped at all the Lush locations in Massachusetts, and my best experience was at this one.
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January 2024 by Chivon Coyne
I had such a nice time at the Lush store in the Burlington mall, I was helped my Loki and Meredith and they were so helpful, kind, and patient. I really appreciate them!
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January 2024 by GARY
Clean, organized, and helpful staff
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December 2023 by Ronald Dirienzo
Girlfriend loves the place for bath bombs
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December 2023 by Brad Duhon
Lush has always been a great place to shop for gifts for my wife, kids and family. They have a wide variety of self care products as well as fun items for when taking a bath. Their bath bombs are the standard for bath bombs in our home now and none other we've seen can compete for their design, scents and colors. We just recently switched our shampoo and conditioner products to theirs as well and have loved the natural feel they create, I've never been one to use conditioner due to the oily effects they can have but Lush has found a perfect balance it seems.It's a huge plus that they boast all natural products with no animal testing. I found it particularly interesting that they label each product when it was packaged and by whom. Their staff has always been a delight and insightful while ready to help.
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December 2023 by Kitty Scott
So nice in here- they set me up with samples of the wasabi shamoo and Veganesse conditioner and my hair is thriving.Thanks guys!
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November 2023 by Samuel Randle
Amazing store and products! Damien was absolutely amazing and caring… Coming back of how the service was!
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November 2023 by Tania G
The folks that work in here are SO nice and helpful! Stopped in on a whim last week, and they helped me find what I needed without hassle. While I there I scooped up a shea butter loofa “Bee” soap/moisturizer. Adorable. It proved to be every bit as great as they promised!! Incredible product and great staff. TY Burlington Mall Lush :)
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October 2023 by J Y
Pedro has amazing customer service skills!!! His knowledge on the products helped me get exactly what I needed! Can’t believe he’s only been there for a month!! ?
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August 2023 by Colin Cunniff
My wife brought me here for the first time and it was great. The associates are knowledgeable and friendly. I bought some shower soap, shampoo soap (in bar form which I found wild) and a deodorant also in bar form. I use them all the time and they work great. The place seems to be environmentally friendly so I'll be back again.
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August 2023 by Kevin Nguyen
Loki saved my working hands! I had a terrible case from mechanic work, constant hand washing, and general dry skin issues that even my dermatologist struggled to resolve. I came with peeling, cracking, and really rough, dry hands. When I came in, Loki knew exactly what to do since he had gone through the same thing. The results were nothing short of a miracle. My hands became moist, smooth, and as I desired, fully reset and recovered. He really knows his stuff and is someone I always hope to see whenever I walk into the store. I don't really have the words to describe how great of a person he is! Thank you so much! I can't really thank you enough. Lush, please recognize, reward, and raise up this team member!
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August 2023 by Riley Riordan
I would give 6 stars if I could. I had never bought anything at Lush before, but this will certainly not be my last time. I was attracted to the store when I saw they were doing a Spongebob collab! An employee immediately greeted me and talked to me about the product I said I was interested in without being pushy. I was even more interested in buying it after he talked to me, because he told me it helped fight plastic in the ocean. It felt genuine when he said he’d answer any questions I had too. At the register, I was genuinely interested in the conversation I was having with the cashier instead of just pretending for the sake of being polite. He was also very patient when entering my information to sign up for emails from them. The product itself was packaged well (and sustainably!), smelled great, and didn’t irritate my skin. Great experience.