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October 2023 by Skylar 47
Best place to shop ever, the store manager is amazing. The employees are welcoming and inviting and measure perfectly for lingerie! I was very impressed! They’re are all such lovely people to talk to as well as have them style me!
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August 2023 by fon c
there were three staff at the store, two were chatting about "anime Boston"... one just smiled but no customer service at ALL! i was in the store for over 5 mins, all of them just minded their own businesses ? great service!
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March 2023 by Daniela Boston
One of the best shopping experience I've ever had! I was there to return something and end up buying a lot more only because Lisa and Nancy were very, very helpful! Lisa exceeded my expectation for taking the time to look everywhere for sales sleepwear items that didn't exist anymore on the sales rack in my size.Thank you Lisa SOO much! This store became now one of my favorite stores in Burlington Mall.
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December 2022 by Bessie King
The worst customer service. They're great luring you in and offering you their sale items but when you come back after trying bras on and they don't fit they are rude, don't want to do the return, and yell at you for not getting the right size to begin with- but the sold you the size that should work. They also have random closing hours, and don't announce if they'll be open or closed despite their website having the store times. Spare yourself. The items aren't even that high quality, it's just good marketing. I returned everything I bought - and had to search my trash to find the receipt because "the company is not digital" so they refuse to return without a receipt!
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December 2022 by Tek Tmen
Good products but very bad customer service.Sales girls didn't even acknowledge that we were there. Not even hi, have a good day.They were talking to each other and laughing while we were looking for sizes. Not coming back to this location for sure!
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November 2022 by Tek Tek
Good products but very bad customer service.Sales girls didn't even acknowledge that we were there. Not even hi, have a good day.They were talking to each other and laughing while we were looking for sizes. Not coming back to this location for sure!
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October 2022 by Renata Baronio Gaspar
Bought an expensive silk pijama set that got ripped after 3 days of usage (it isn’t tight at all and it was hand washed). Very poor quality and they don’t accept returns.
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March 2022 by Anna Oleson
kelly and lizzy were extremely helpful!
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November 2021 by Lanmuzhi Yang
The younger lady was super super helpful! But the other lady is not sure where things are located
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October 2019 by Henry Lebensbaum
Nice collection of female lingerie and accessories. Some of the items are expensive. There is a rack of 70% off.
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October 2019 by Xenia Martin
It says they’re open until 7. I try to go at 6:25 and their doors were closed.
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October 2019 by Vanessa Escobar
(Translated by Google) That underwear is very pretty, and it lasts a long time
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May 2019 by Gianna Ramirez
Very terrible experience here. I purchased silk shorts on a Friday and realized the next day there was a hole in them. On Monday I brought them to the store expecting a refund (with the receipt) and the women working would not allow me to return the shorts or receive store credit because the plastic tag was no longer on them. I was forced to do an exchange in store the same day. Poor quality silk and really disappointing customer service.
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May 2019 by Indu Shanmugam
The products are pretty. The sales girls are just pushy and perhaps too eager to make a sale. I can't look at something even for a minute without someone hovering over me. I'm the kind of person who prefers to be left alone and I'll ask if I need help. No need to check in with me every 5 minutes. This is off putting and why I prefer online shopping.
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May 2019 by Mariana Schimith
I really love this store.... everything it’s very comfortable and very good quality....
