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10AM - 6PM
6 Wayside Rd, Burlington
Home Decor
6:30AM - 5PM
270 Cambridge St #3A, Burlington
Home Decor
“Came in not knowing anything. Wilfred the employee who helped me was super helpful, didn’t know one person could know so much about paint.A true expert on the job. Who also made me laughWouldn’t be suprised if he was baptized with paint instead of holy water”
“Bellow there is a review about us not wanting to cut pieces of fabric and then having to call the police. I am the girl that was there. They wanted to have 5 different fabrics 20 yards each cut into 1 yard pieces. That would be 100 pieces to be cut. I also had a line of 5 people behind them. I ended up cutting some and then they kept asking after I said no. They started becoming irrate and yelling so I took the next customer. While I was cutting for that customer she comes behind the counter picks up the fabric she wanted and threw the fabric on the counter in front of me twice. A customer was the one to call 911. She starting yelling in my managers face. Causing another customer to start yelling at her saying thats no way to treat people. Then when the police showed up they then started screaming at the police which is why if they show up they are trespassing. Also I work with with Asian people and I get many customers who speak in broken English from many different cultures I do not care about that but I do care about being treated like a human.”
“The staff at Boston Interiors was really helpful. We were looking for a smaller sofa, but not a loveseat, and they had just what we wanted. The woman who helped us also made some very good recommendations for the other pieces we needed and was very respectful of our budget. Their delivery process was very easy and the delivery team was really nice. We had a very positive experience.”
“Love urban, today went in for a return ..it was easy ..customer service always good..u can't try any fits due to the corona though so that part is hard but again return is easy if u have time and energy to go back n forth. Not just UO, its the entire mall, cant try any outfits.”
“I’m very happy with my bed and excellent customer service. One thing made me only give 4 out of 5.
My only issue is that I couldn’t buy a remote from a store that had 2 of them in stock. Their higher ups said NO to selling me the remote and I would have to pay to get it shipped.
Why couldn’t they just send the store another remote with their next shipment?
Disappointing to the point that I didn’t buy the remote.
Not to mention I’ve spent over
$5 grand in the past 2 years with the company. Petty, felt like I had to match pettiness and post about this.”
“Crate and Barrel has always been a class act when it comes to customer service, but I want to give a special thanks to Lydia at the Burlington store! I called ahead of coming in to get some registry items swapped out. She was incredibly attentive and understanding of the issues and I can’t say enough how valuable that is. C&B has a customer for life!”
“Wonderful showroom, and all the staff were very helpful (and patient). We ended up ordering a sofa and ottoman with Lesia, who was fantastic helping us pick out the style and options we wanted. We checked out a few other stores in the area and the quality/selection of pieces here was much better, and service was top notch.”
“The store associate Alex was awesome. Assisted me over the phone to order a desk to be delivered to my home so I didn’t have to drive to the store. Fast delivery too. Desk will deliver tomorrow and I ordered it yesterday. Great service. Thank you Alex!”
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“Great service, excellent merchandise -- the recliner I purchased is wonderful! Erin was a top-notch salesperson, very helpful, kind, and knowledgeable. without a doubt, top quality furniture and expensive, too. The delivery service was also top notch but frankly charging $300 (299) for delivery of one chair was outrageous! For the prices you pay at Ethan Allen charging so much for delivery seems like price gouging.”