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March 2024 by O Young
Best storage facility I have ever used. Great customer service ?
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January 2024 by Alison Carroll
Very clean, bright and accessible.
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January 2024 by kyle mclaughlin
Staff is very helpful. Helped me get a unit on the 1st floor to store a motorcycle. A larger unit came available and I was contacted right away to pursue an upgrade. Facility is always clean, and they are very nice! Very satisfied!
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December 2023 by P Cargill
Secure building, staff works well with customer.
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October 2023 by LL L
Nicole at Burlington Self Storage in Wilmington was wonderful! She went way out of her way to help me out with my new storage unit and I can't thank her enough. In addition to Nicole's fabulous customer service, the facility itself is excellent. It's clean and well-lit and there are multiple elevators conveniently placed throughout the building to help me get up to my second floor unit. You can even pull inside the building so no more schlepping in the rain! I haven't rented a storage unit in a very long time and I was blown away by how professional this facility is. - Laura
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August 2023 by lbacon4th
Clean and secure
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August 2023 by Tara Halwes
Accessible, clean, secure
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April 2023 by Jonathan K
Went in on Friday (31 Mar 2023) around 3pm and met with a fellow. He was all nice to the previous customer, but when it was my spouse an I turn, his demeanor changed and didn’t introduced himself or anything. Asked him for a 5x5 unit and he just walked without tell us to follow and speed walk to the point where we are running to catch up. Didn’t ask any question or concerns we had just left it there and we did all the research. He just provided the price and that’s it. Horrible service.
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December 2021 by rosemary mcconkey
This building was clean when it was first built a couple of years ago but now its filthy. Dead flies all over all the time and the bathroom is un-usable. They NEVER clean it and there are no paper towels or toilet paper ever. They are quick to raise the rent but not keep it clean. Doesn't seem like its a heavy lift to sweep the place and consistently clean the bathroom.PS Dead flies indicate dead something so somebody might want to investigate...
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October 2021 by edward holland
Kept very clean. You can drive into it if the weather is bad. Quite secure, code needed to enter and leave. Staff is very helpful.
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September 2021 by Scott Haenssler
We used this facility as transition storage prior to a move out. I love this place. The last two other storage units I had, I completely loathed. I was happy to give this facility money in return for HONEST pricing and when increases would happen, as well as a very clean and cared for facility. The climate control for most of the units is also very idea, as new England can get fairly soupy from time to time. I have already recommended it to all of my friends that need just a little more space, or some long term storage of items between moves.
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August 2021 by Redd M
Reasonable prices, great access points, loading dock, 24 hour access what more could you want.
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May 2021 by Tracy Mullan Waterhouse
Spotless! High level of security.
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December 2020 by Stash S
Reasonable prices, great access points, loading dock, 24 hour access what more could you want.
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October 2020 by Brad Halliday
Very clean all the time well keeped building
